Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,100.00 - $64,500.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
Krystal is a well-established restaurant chain known for its dedication to delivering exceptional guest experiences through fresh, friendly, and fast service. With a strong reputation in the fast-food industry, Krystal has built a community of loyal guests and continues to grow by consistently focusing on quality, service, and hospitality. As a company, Krystal prides itself on its commitment to teamwork, respect, and integrity, fostering a positive work environment where employees are valued and encouraged to grow professionally and personally. The company operates numerous locations and emphasizes leadership development, operational excellence, and community engagement to maintain its standing as a beloved... Show More
Job Requirements
- Must have high school diploma or equivalent
- minimum of 3 years management experience
- excellent people leadership and guest service skills
- ability to work in a fast paced environment
- ability to communicate effectively with guests, team members and above restaurant leaders
- ability to resolve issues in compliance with Krystal standards
- availability to work all shifts, weekends and holidays
- ability to lift up to 50 pounds frequently
- capability to carry products and boxes weighing no more than 50 pounds
- physical ability to kneel and follow proper lifting procedures
Job Qualifications
- High school diploma or equivalent
- minimum of 3 years management experience
- excellent people leadership skills
- strong guest service skills
- effective communication abilities
- problem-solving skills aligned with Krystal standards
- ability to work all shifts including weekends and holidays
Job Duties
- Develop people by living the People First promise and exhibiting PRIDE values
- create great energy in the restaurant and set the team up for success
- empower the team through Yes I Can philosophy
- communicate effectively and engage the team in regular huddles
- coach and motivate Shift Leaders, Assistant Managers, and the team
- recruit and develop top-grade talent
- demonstrate commitment to goals and inspire excellent performance
- recognize the team with U-Rock and Fresh, Friendly and Fast recognition tools
- serve those they lead through actions and decisions
- create fresh, friendly and fast guest experiences
- serve as a role model to create WOW guest experiences
- set clear expectations and maintain a welcoming work environment
- take actions to solve and celebrate guest feedback
- observe team operations from guest perspective and coach accordingly
- serve as face and voice of the brand in the restaurant and community
- grow sales through local marketing and community involvement
- leverage community relationships to maximize business and catering opportunities
- champion and implement company-wide promotions, product launches, and samplings
- maintain balance between employee/guest experience and financial goals
- develop and maintain Krystal operating systems
- create sales forecasts and schedules
- monitor business numbers, schedules, and HACCP logs
- review inventory efficiencies and food costs
- control food and equipment inventory
- implement operations and financial action plans
- analyze sales and labor results
- maintain brand operating standards for product, cleanliness and service
- ensure the restaurant is safe, sanitary and appealing
- monitor compliance with health, safety and fire policies
- troubleshoot and seek repair support for equipment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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