General Manager

Santa Fe, NM, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $60,000.00 - $70,000.00

Work Schedule

Standard Hours

On-call

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

flexible scheduling

Job Description

Blake's Lotaburger is a renowned fast-casual restaurant chain known for its specialty in serving high-quality green chile cheeseburgers, a New Mexico tradition since 1952. With over 70 years of experience and more than 80 locations across New Mexico, Texas, and Arizona, Blake's Lotaburger has earned a prestigious reputation, even being featured on popular media such as AMC's 'Breaking Bad.' The company prides itself on using premium Angus beef and exclusively sourced Hatch Valley green chile, delivering exceptional tastes that have been named "The World's Best Green Chile Cheeseburger" by National Geographic. Blake's commitment to quality ingredients and a passion for... Show More

Job Requirements

High school diploma
Two or more years of restaurant management experience
Ability to work at least 40+ hours per week including evenings, weekends and holidays
Ability to work on an on-call basis in emergencies
Professional, neat, clean and well-groomed appearance with restrictions on visible tattoos and facial piercings
Ability to quickly become proficient in Blake's Lotaburger operations, policies, and procedures
Understanding health codes and safe handling of raw meat and eggs
Moderate computer skills including email and POS system
Strong teamwork and communication skills
Ability to read, write and speak English
Bilingual Spanish/English is a plus
Ability to adhere to policies and procedures
Ability to pass background check including motor vehicle record
Valid driver's license, reliable vehicle, and auto insurance
ServSafe Manager Certification
Physical ability to lift up to 25 lbs unassisted and 50 lbs assisted
Ability to stand, walk, bend, stoop, climb and reach
Ability to work in warm/hot and cold environments
Ability to use knives safely
Ability to work scheduled hours including evenings, weekends, and holidays
Ability to tolerate stress and multitask
Ability to handle sensitive situations tactfully and effectively.

Job Qualifications

High School Diploma
Two or more years of restaurant management experience
Associate's degree in related field or college coursework in business management
Ability to work at least 40+ hours per week, including varying evenings, weekends and holidays
Ability to work on an on-call basis in emergencies
Professional, neat, clean and well-groomed appearance
Ability to quickly become proficient on Blake's Lotaburger restaurant operations, General Policies and Procedures, Book 1 Store-Level Operations
Understanding of health codes and procedures for handling raw meat and eggs
Moderate level computer skills including electronic mail, Point of Sale system usage, and product ordering using Blake's Lotaburger's computer system
Strong teamwork and communication skills
Ability to read, write and speak English
Bilingual in Spanish/English is a plus
Ability to read, understand, apply, and adhere to policies and procedures
Must pass a pre-employment background check including motor vehicle record search
Valid driver's license, reliable vehicle, and auto insurance meeting or exceeding state minimum liability requirements
ServSafe Manager Certified.

Job Duties

Know and embody the Mission, Vision and Core Values of Blake's Lotaburger
Demonstrate the highest level of customer service by being polite and friendly to customers, especially when handling complaints
Ensure proper preparation of each menu item the proper way, every time
Possess exceptional leadership skills in order to motivate management staff and crew members to perform all job duties with the customer in mind
Possess expert knowledge of both Blake's Lotaburger General Employee Policies and Procedures, as well as Book 1 Policies and Procedures
Ensure that all crew members comply with all Blake's Lotaburger Policies and Procedures
Address management staff and crew member conduct through enforcement of company policies and procedures by coaching, appropriate discipline and if necessary, discharge
Ensure that the kitchen is in compliance with all applicable food safety laws at all times
Ensure that the store safe is always secure unless in immediate use and that cash deposits are delivered to the bank according to Blake's Lotaburger cash handling policies per Book 1
Document all deposits per Book 1 cash handling policies and assuring that other designated managers are doing the same
Report all deposit discrepancies to your District Manager immediately
Responsible for taking accurate inventory of the product in your store at the required intervals and ordering in quantities that correspond with your store's needs
Create work schedules for all crew members on a weekly basis, ensuring the store is fully-staffed and employees are assigned shifts for their availability, while honoring your employees' requests for time off as long as you are able to appropriately staff your store
Diligently monitor labor percentage
Ensure the store is in compliance with all applicable laws, including but not limited to: food safety, premises safety, equal employment opportunity, and workers' compensation reporting
Educate and train your employees to comply with the above laws and regulations, encouraging compliance and proper and timely reporting of any issues or concerns
Recruiting new crew members and managers to allow for flexible scheduling
Accept and review new applications, schedule and conduct interviews and hire qualified and motivated crew members that will be passionate about Blake's Lotaburger's food and fanatical about the process
Assist with training and development of all crew members to allow for proper succession planning of future shift and assistant managers
Provide feedback on performance with all crew members
Perform other duties/projects as assigned, including stocking shelves, receiving delivery trucks and housekeeping
Work with District Manager and/or Regional Manager to plan tailored ways to increase sales within the specific market, optimize food and labor costs in the restaurant(s)
Train management staff and crew members in appropriate inventory/ordering practices, monitoring of operations, "shopping" the store(s), and sampling products
Work closely with District Manager to meet all goals (food/labor/sales).

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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