Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,100.00 - $64,400.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Retirement Plan
Employee Discounts
Flexible Schedule
Career development opportunities
Job Description
TGI Fridays is a well-established and globally recognized casual dining restaurant chain known for its vibrant atmosphere, signature dishes, and commitment to delivering exceptional guest experiences. With a rich heritage that blends classic American cuisine with a lively bar scene, TGI Fridays continues to be a popular destination for guests seeking both quality food and a warm, inviting environment. The company prides itself on maintaining high standards of service and upholding its core Credo and Values, which guide every aspect of its operations and team interactions.
The role of the General Manager at TGI Fridays is a pivotal leadership positio... Show More
The role of the General Manager at TGI Fridays is a pivotal leadership positio... Show More
Job Requirements
- Must be able to walk and stand during entire shift
- Frequent bending and stooping required
- Must be able to lift up to 30 pounds
- Must be able to read and write English
- Must be able to hear well in noisy environments
Job Qualifications
- Four-year college degree preferred
- Minimum two years experience as a restaurant kitchen manager or assistant general manager
- Extensive knowledge of TGI Fridays recipes, policies, standards, and successful past performance
- Business acumen with ability to manage profit and loss, budgets, and financial analysis
- Capable of performing all functions required of hourly positions
- Knowledge of point of sale and back office management systems
Job Duties
- Manage all day-to-day restaurant operations with a focus on guest experience
- Supervise and support 3-6 managers and all front and back of house hourly team members
- Manage all profit and loss centers
- Align all behavior with the Credo and Values
- Execute all brand standards through coaching and managing team members and managers
- Interact frequently with guests to ensure service standards and resolve complaints
- Use operational theories to proactively run shifts and prepare for service
- Identify opportunities to increase sales and traffic
- Oversee local and national marketing promotions
- Determine staffing needs and hire talented team members
- Develop high potential team members and managers
- Provide ongoing feedback, coaching, and performance evaluations
- Ensure a safe and clean environment
- Respond to guest service complaints
- Complete financial and payroll administrative duties
- Approve disciplinary actions related to termination
- Validate inventory according to company standards
- Ensure security procedures protect team members, guests, and assets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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