Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $120,000.00 - $1.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
free life insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
401K with company match
employee discount
Job Description
WHSmith is a renowned global travel retailer with a rich heritage and a strong presence in over 30 countries, operating more than 1,700 stores worldwide. The company is especially recognized in North America through WHSmith North America, which includes subsidiaries like Marshall Retail Group (MRG) and InMotion. This division represents a substantial portion of WHSmith's international storefronts, featuring a diverse array of specialty retail stores strategically situated in high-traffic locations such as airports and resorts across North America. These retail outlets are designed to cater to the unique needs of travel consumers, delivering both convenience and quality service. WHSmith’s dedication... Show More
Job Requirements
- Bachelor's degree preferred
- High school diploma required
- 3 years plus experience in multi-unit leadership in a retail environment
- Understand and can speak to retail math including all KPI's
- Basic knowledge of Microsoft Office Suite
- Passion for phenomenal customer service and is results/goal oriented
- Strong verbal and written communication skills
- Comfortable managing a team
- Highly self-motivated
- Organized, detail oriented, strong time management skills
- Mobility includes limited sitting
- Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
- Normal or corrected vision and hearing
- Can distinguish varying patterns or materials
- Understand, speak, read, and write fluent English
- Use of fine motor hand functions
- Lift 0-60 lbs
Job Qualifications
- Bachelor's degree preferred
- High school diploma required
- 3 years plus experience in multi-unit leadership in a retail environment
- Understand and can speak to retail math including all KPI's
- Basic knowledge of Microsoft Office Suite
- Strong verbal and written communication skills
- Passion for phenomenal customer service
- Results and goal oriented
- Comfortable managing a team
- Highly self-motivated
- Organized, detail oriented, strong time management skills
Job Duties
- Manage sales, shrink and all controllable expenses
- Effectively and proactively recruit and develop store teams
- Manage team to ensure progressive improvement of store performance
- Partner with property management and maintain continuous communication
- Comply with all company policy and procedures and hold teams accountable
- Utilize performance appraisals and continuous coaching to develop management
- Ensure management and sales staff are trained and developed to meet company expectations
- Maintain well documented financial controls and accountability
- Ensure a clean, fresh, and orderly store environment is maintained
- Effectively communicate with District Manager regarding employee issues
- Collaborate with Buying team to ensure inventory and stock levels maximize business
- Oversee the effective merchandising of inventory
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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