Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Flexible Schedule
Job Description
Freddy's is a well-established restaurant brand known for its commitment to high standards in quality, timeliness, and service. As a prominent player in the restaurant industry, Freddy's has built a reputation for hospitality and customer satisfaction, making it a preferred destination for guests seeking a memorable dining experience. The company's dedication to operational excellence and a positive work environment fosters growth and success both for its customers and its employees. Freddy's values leadership that not only drives business performance but also creates an inclusive culture that motivates and supports team members in their professional development.
The role of the Resta... Show More
The role of the Resta... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in restaurant management or supervisory role
- ability to stand and walk for extended periods
- physical ability to lift and carry items up to 75 pounds
- availability to work varied hours and days
- excellent interpersonal and leadership abilities
- familiarity with Microsoft Office software
- knowledge of health department regulations
- strong customer service orientation
Job Qualifications
- demonstrated leadership skills
- excellent communication skills
- ability to train and motivate staff
- strong problem-solving skills
- experience in restaurant management or similar role
- proficiency with Microsoft Office, Excel, Word, and Internet
- knowledge of health and safety regulations in food service
- ability to analyze sales and labor data for operational improvements
- commitment to high standards of quality, timeliness, and service
- ability to handle guest complaints professionally
- strong organizational and administrative skills
Job Duties
- ensure that all company standard operation procedures are followed
- teach and practice Freddy's standards of quality, timeliness, and service
- maintain an environment of open communication, positive attitudes, and trust-based relationships with all personnel
- ensure that customer satisfaction is the highest priority for all employees
- consistently live hospitality in every instance
- lead by example - maintain professional image, appearance, and language
- conduct daily labor analysis to achieve target labor percentage
- ensure quality control standards and procedures are strictly enforced
- ensure all standardized portion control guidelines are followed and maintained
- monitor sales trends, develop forecasts, and make effective decisions to control the key cost of sales and labor
- maximize productivity without compromising quality standards
- ensure full restaurant compliance with all health department regulations
- immediately address critical violations on self-inspections, health department inspection reports, and provide corrective action to prevent repeat violations
- ensure that inspections are conducted, and correct on-going issues
- enthusiastically meet guests needs, special requests, and resolve guest complaints/concerns with the commitment to satisfy them
- review and approve all schedules and forecasts
- coordinate opening/closing activities in a timely and safe manner
- complete all operational checklists daily
- ensure that all cash handling procedures are followed
- ensure all paperwork and administrative forms are completed correctly and turned in in a timely manner
- resolve conflicts and improve team members performance issues in a constructive manner and according to policies
- have experience in Microsoft Office, Excel, Word, and Internet
- stand and walk 10 hours/day
- continuously reach, bend, lift, carry and stoop
- freely access all areas of the restaurant
- move or handle items weighing 0-75lbs
- work varied hours/days to oversee store operation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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