Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,600.00 - $74,200.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career development opportunities
Job Description
RaceTrac is a well-established convenience store and gasoline retailer known for its commitment to providing customers with friendly service, quality food offerings, and a clean, welcoming environment. Operating numerous stores primarily in the southeastern United States, RaceTrac emphasizes delivering an enhanced shopping experience through its core values of honesty, efficiency, positive attitude, respect, and teamwork. The company strives to simplify and enrich the lives of its customers by maintaining high standards of product quality, customer interaction, and store cleanliness.
The role of General Manager at RaceTrac involves taking full responsibility for the overall operational success of one RaceTrac store. Th... Show More
The role of General Manager at RaceTrac involves taking full responsibility for the overall operational success of one RaceTrac store. Th... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- proven retail management experience
- previous experience in a high-volume, guest-focused, transactional environment
- strong leadership and communication skills
- ability to manage up to 45 employees
- knowledge of food safety regulations
- proficiency in financial analysis and inventory control
- excellent problem-solving skills
- ability to drive sales and operational success
- valid driver's license if required
- ability to work flexible hours including weekends and holidays
Job Qualifications
- Proven successful retail management experience preferred
- previous experience working in a high-volume, guest-focused, transactional environment preferred
- strong interpersonal and leadership abilities
- ability to train and develop store teams
- knowledge of operational and safety standards
- effective communication skills
- ability to analyze sales and financial data for decision making
Job Duties
- Establish an environment of prompt, efficient, and courteous service and effectively engage in conflict management
- lead and direct positive and professional relationships with co-workers, direct reports, guests, and vendors
- communicate respectfully and maintain a consistent team-oriented attitude and store culture
- manage and mitigate any reported guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
- efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
- drive excellence in food service by executing designed processes, implementing goals to increase sales and margin, ensuring product quality, and using training resources
- ensure all food offers are available
- ensure preparation areas and equipment are clean and properly maintained
- encourage and manage a high standard of store cleanliness
- direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
- execute shift duties, maintain overall presentation standards, and represent the RaceTrac brand
- demonstrate RaceTrac's core values of honesty, efficiency, positive attitude, respect, and teamwork
- display RaceTrac's leadership qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
- lead the coaching, training, and assessment of direct reports while adhering to operational standards
- strategically direct control of inventory and the distribution of materials, merchandise, and supplies
- review financial statements, sales, analysis reports, and other performance data to measure productivity
- actively identify areas of operational improvements based on market trends
- develop and maintain a relationship with vendors to ensure efficient and correct deliveries
- ensure communication is passed to every team member in the store
- use company provided tools to coach, mentor and develop a high performing store team
- ensure all risk management issues are in compliance with company standards
- create or approve management and associate schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll, and overtime costs into consideration
- own staffing in store by providing timely feedback on interviews to the recruiting team
- engage in the hiring of all store associates
- develops managers to understand RaceTrac hiring processes and participate in hiring decisions
- write, implement, and monitor manager development and performance plans
- ensure proper procedures are followed in regards to hiring, promotions and separations
- ensure all team members follow policies and company standards at all times
- ensures that all team members have correct valid licenses as required by state or local laws
- have complete understanding of budget and cost trends that impact operations
- proactively work to drive sales and overall financial health of the store
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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