General Manager

Conroe, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

performance bonuses

Professional development opportunities

Job Description

Freddy's is a prominent player in the restaurant industry, known for delivering high-quality dining experiences that emphasize exceptional hospitality, quality, and timeliness. As a well-established restaurant brand, Freddy's prioritizes creating a welcoming environment for guests while maintaining operational excellence. With a commitment to upholding rigorous standards of service and food quality, Freddy's ensures that customers enjoy every visit through a perfect blend of taste, speed, and customer care.

The role of Restaurant General Manager at Freddy's is critical to maintaining this standard of excellence. This is a full-time position that demands a dynamic leader who can oversee all facets ... Show More

Job Requirements

High school diploma or equivalent
previous restaurant management experience
ability to lead, motivate, and train staff
strong customer service orientation
knowledge of health and safety regulations
ability to perform physical tasks required by the position
proficiency in Microsoft Office applications
excellent communication skills
flexible availability to work varied hours and days
capacity to handle guest complaints professionally and efficiently

Job Qualifications

Proven leadership experience in a restaurant or hospitality management role
strong communication and interpersonal skills
knowledge of standard operating procedures and quality control in food service
ability to manage labor and food costs effectively
experience with staff training and team building
competent in Microsoft Office Suite including Excel, Word, and Internet
excellent problem-solving and conflict resolution skills
commitment to maintaining health and safety standards
ability to work during varied hours and shifts

Job Duties

Ensures that all company standard operation procedures are followed
teaches and practices Freddy's standards of quality, timeliness, and service
maintains an environment of open communication, positive attitudes, and trust-based relationships with all personnel
ensures that customer satisfaction is the highest priority for all employees
consistently lives hospitality in every instance
leads by example - maintains professional image, appearance, and language
conducts daily labor analysis to achieve target labor percentage
ensures quality control standards and procedures are strictly enforced
ensures all standardized portion control guidelines are followed and maintained
monitors sales trends, develops forecasts, and makes effective decisions to control the key cost of sales and labor
maximizes productivity without compromising quality standards
ensures full restaurant compliance with all health department regulations
immediately addresses critical violations on self-inspections, health department inspection reports and provides corrective action to prevent repeat violations
ensures that inspections are conducted, and correct ongoing issues
enthusiastically meets guests needs, special requests and resolves guest complaints with the commitment to satisfy them
reviews and approves all schedules and forecasts
coordinates opening and closing activities in a timely and safe manner
completes all operational checklists daily
ensures that all cash handling procedures are followed
ensures all paperwork and administrative forms are completed correctly and turned in timely
resolves conflicts and improves team members performance issues constructively and according to policies
utilizes experience in Microsoft Office, Excel, Word, and Internet
manages physical requirements including ability to stand and walk 10 hours a day, continuously reach, bend, lift, carry and stoop, access all areas of the restaurant, move or handle items weighing 0-75lbs, and work varied hours and days to oversee store operation

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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