Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Retirement Plan
Employee Discounts
growth opportunities
Paid training
Job Description
Sterling Restaurants is a prominent franchise group known for its dedication to customer satisfaction and operational excellence within the fast-casual dining industry. With a strong focus on growth opportunities, Sterling Restaurants offers a stable yet dynamic work environment that fosters professional development and advancement. The company operates a variety of dining establishments, including well-recognized brands like Moe's Southwest Grill, and is committed to maintaining high standards of quality, service, and cleanliness. This commitment translates into delivering a memorable guest experience while simultaneously driving profitability and operational efficiency. Sterling Restaurants supports its teams with structured systems such as Sterling Systems to... Show More
Job Requirements
- Must be ServSafe certified
- Must be certified Moe's Manager
- College degree preferred but not required
- Previous restaurant experience is a must
- Knowledge of computers including MS Word and Excel
- Must possess a valid driver’s license
- Must be eligible to work in the United States
- Must agree to a background check
- Must have self-discipline, strong initiative, leadership ability and outgoing personality
- Pleasant, polite manner with a neat, clean appearance
- Effective motivator
- Ability to handle the pressures of coordinating a wide range of activities and team members simultaneously
- Good communication skills
- Ability to effectively multi-task
- Ability to perform effective interviews
- Ability to supervise 15-25 team members to achieve goals
- Ability to work a weekly average of 50 hours including prolonged standing, bending, lifting up to 50 pounds
- Ability to work with hot, cold and hazardous restaurant equipment
Job Qualifications
- College degree preferred but not required
- previous restaurant experience is a must
- combination of related experience and education considered
- knowledge of computers including MS Word and Excel
- must possess a valid driver’s license
- must be eligible to work in the United States
- must agree to a background check
Job Duties
- Oversee and manage all areas of the restaurant to ensure guest satisfaction and increased profitability
- ensure 100 percent guest satisfaction in areas of quality, service and cleanliness
- respond to guest complaints and take necessary actions to retain customers
- provide direction to team members regarding operational and procedural issues
- maintain an accurate staffing plan and conduct interviews following the four steps of staffing
- develop team members through ongoing feedback and performance reviews
- create a positive work environment known in the community as the place to work
- enforce sanitary practices and maintain high scores in health and operational inspections
- manage food flow from ordering to serving ensuring quality and low waste
- ensure proper security and safety measures to protect guests, employees, and assets
- manage shifts effectively and investigate issues from mystery shopper reports
- adhere to standards to increase sales and minimize costs
- utilize monthly profit and loss reports to improve profitability
- ensure financial reporting is accurate and timely
- book spirit nights monthly and promote community involvement
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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