Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
401(k)
Employee Discounts
Opportunities for advancement
Flexible Schedule
Community involvement
Job Description
The hiring establishment is part of a large franchise group known for its strong growth opportunities within the restaurant industry. This franchise specializes in fast-casual dining, with a focus on Southwest cuisine, running popular locations such as Moe's Southwest Grill. As a prominent name in the restaurant sector, the company values high standards in guest service, operational efficiency, food safety, and community involvement. With a strong commitment to quality and customer satisfaction, this franchise group offers promising career paths for individuals who demonstrate leadership and operational excellence. The work environment supports professional growth, and there is a significant potential for... Show More
Job Requirements
- Must possess ServSafe certification
- Must be Moe's Manager certified
- College degree preferred but not required
- Previous restaurant experience required
- Valid driver's license required
- Eligibility to work in the United States
- Ability to handle pressures of coordinating activities and team members
- Good communication skills
- Ability to multitask effectively
- Ability to conduct effective interviews
- Ability to supervise 15-25 team members
- Self-discipline and strong initiative
- Pleasant and polite manner with neat appearance
Job Qualifications
- College degree preferred but not required
- Previous restaurant experience is a must
- A combination of related experience and education will be considered
- Knowledge of computers (MS Word and Excel)
- Must possess a valid driver's license
- Must be eligible to work in the United States
- Must agree to a background check
- ServSafe certification
- Moe's Manager certification
Job Duties
- Oversee and manage all areas of the restaurant to ensure guest satisfaction and increased profitability
- Ensure 100% guest satisfaction in areas of quality, service and cleanliness
- Respond to guest complaints and take actions to ensure repeat customer visits
- Provide direction to team members regarding operational and procedural issues
- Maintain an accurate and ongoing staffing needs plan
- Interview prospective employees following the established staffing steps
- Develop team members with ongoing feedback and conduct performance reviews
- Create a positive work environment recognized in the community
- Enforce sanitary practices for food handling and cleanliness
- Maintain a 90% or higher score on health inspections and Steritech inspections
- Ensure compliance with Moe's and Sterling operational standards
- Manage food flow to ensure quality, proper portioning and low waste
- Ensure proper security procedures to protect guests, employees and assets
- Maintain a safe environment to reduce injury risk and complete injury reports as needed
- Effectively manage shifts and address issues from Gotta Know or mystery shopper reports
- Adhere to Sterling standards to increase sales and minimize costs
- Use monthly P&L reports to analyze profitability and implement improvement plans
- Ensure accurate and timely completion of financial reporting
- Book one spirit night per month according to policies
- Promote high community involvement by the restaurant and personnel
- Perform other duties and responsibilities as required or requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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