DIMENSION MASTER

GENERAL MANAGER

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $70,000.00 - $80,000.00
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Professional development opportunities
performance bonuses

Job Description

Springhill Suites by Marriott is a distinguished brand within the Marriott International portfolio, renowned for providing travelers with spacious suites and modern amenities tailored for comfort and convenience. As a prominent player in the hospitality industry, Springhill Suites consistently aims to offer exceptional guest experiences through well-designed accommodations and attentive service. The brand caters to both business and leisure travelers, providing an inviting atmosphere that combines style, functionality, and warmth. Established as a leader in the mid-tier hotel market, Springhill Suites has an extensive footprint across various locations, continually expanding its presence through new properties and renovations that meet Marriott's... Show More

Job Requirements

  • Minimum 5 years of experience in general management
  • Experience with at least 2 hotel openings
  • Knowledge of hotel operations, finance, HR, and marketing
  • Strong leadership, communication, and organizational skills
  • Ability to manage multiple priorities under pressure
  • Bachelor's degree in Hospitality Management or related field preferred
  • Familiarity with Marriott brand standards and property management systems preferred
  • Possess a valid driver’s license

Job Qualifications

  • Minimum 5 years of experience as a General Manager with at least 2 hotel openings
  • Strong knowledge of hotel operations, finance, human resources, and marketing
  • Exceptional leadership, communication, and organizational skills
  • Ability to work under pressure and manage multiple priorities
  • Bachelor’s degree in Hospitality Management or related field preferred
  • Familiarity with Marriott brand standards and systems preferred
  • Possess a valid driver’s license and ability to drive to customer appointments

Job Duties

  • Collaborate with ownership and corporate teams to develop and execute the pre-opening plan
  • Oversee construction progress, FF&E installation, and ensure compliance with brand standards
  • Recruit, hire, and train department heads and staff
  • Establish operational policies, SOPs, and service standards
  • Coordinate licensing, permits, and regulatory compliance
  • Develop and manage pre-opening budget and timelines
  • Lead marketing and sales initiatives to build brand awareness and drive bookings
  • Ensure readiness for soft and grand openings events
  • Monitor guest feedback and implement service improvements
  • Drive revenue generation and cost control strategies
  • Foster a culture of excellence, accountability, and continuous improvements
  • Represent the hotel in the community and build strategic partnerships
  • Develop short term and long term financial and operational plans
  • Prepare the annual hotel budget
  • Monitor hotel performance through guest satisfaction systems and monthly financial reports
  • Maintain product and service quality standards
  • Implement and maintain sales and marketing programs
  • Establish and maintain proactive human resource functions
  • Manage preventative maintenance programs
  • Maintain a security function
  • Implement and maintain two-way communication systems
  • Develop programs to increase guest satisfaction and operational excellence
  • Manage in compliance with company policies and local, state, and federal laws
  • Reward employees who meet or exceed guest expectations
  • Perform other duties as assigned

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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