Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $80,000.00
Work Schedule
Day Shifts
Benefits
competitive salary
Health Insurance
Paid Time Off
Employee training programs
Retirement Plan
performance bonuses
Career advancement opportunities
Job Description
Springhill Suites by Marriott is a well-established brand within the hospitality industry, renowned for offering extended stay accommodations with a blend of comfort and modern conveniences. The brand caters primarily to business travelers and families who seek a mixture of efficiency, style, and service excellence during their stay. The upcoming Springhill Suites in Surprise, Arizona, represents an exciting new venture for Marriott, introducing its trusted hospitality services to this vibrant city. The hotel will focus on delivering exceptional guest experiences through quality accommodations and a dedicated team of professionals committed to upholding Marriott's high standards. This establishment is poised to... Show More
Job Requirements
- minimum 5 years of experience as a general manager
- at least 2 hotel openings
- strong knowledge of hotel operations, finance, HR and marketing
- exceptional leadership, communication and organizational skills
- ability to work under pressure and manage multiple priorities
- bachelor's degree in hospitality management or related field preferred
- familiarity with marriott brand standards and systems preferred
- possess a valid driver's license and be able to drive to customer appointments
Job Qualifications
- minimum 5 years of experience as a general manager
- at least 2 hotel openings
- strong knowledge of hotel operations, finance, HR and marketing
- exceptional leadership, communication and organizational skills
- ability to work under pressure and manage multiple priorities
- bachelor's degree in hospitality management or related field preferred
- familiarity with marriott brand standards and systems preferred
- possess a valid driver's license and be able to drive to customer appointments
Job Duties
- Collaborate with ownership and corporate teams to develop and execute the pre-opening plan
- Oversee construction progress, FF&E installation, and ensure compliance with brand standards
- Recruit, hire, and train department heads and staff
- Establish operational policies, SOP's, and service standards
- Coordinate licensing, permits, and regulatory compliance
- Develop and manage pre-opening budget and timelines
- Lead marketing and sales initiatives to build brand awareness and drive bookings
- Ensure readiness for soft and grand openings events
- Monitor guest feedback and implement service improvements
- Drive revenue generation and cost control strategies
- Foster a culture of excellence, accountability, and continuous improvements
- Represent the hotel in the community and build strategic partnerships
- Develop short term and long term financial and operational plans for the hotel which support the overall objectives of the company
- Prepare the annual hotel budget
- Monitor the performance of the hotel through verification and analysis of guest satisfaction systems and monthly financial reports, initiate corrective action
- Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints, initiate corrective action
- Implement and maintain local and national sales/marketing programs
- Establish and maintain a proactive human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations
- Establish and maintain applicable preventative maintenance programs to protect the physical assets of the hotel
- Maintain a security function to protect the assets of the hotel and the personal safety of employees and guests
- Implement/maintain two-way communication systems that cross departmental lines to reach all employees
- Develop new programs which result in an increased level of guest satisfaction and operational excellence
- Manage in compliance with established company policies and procedures and local, state, and federal laws and regulations
- Reward employees who meet or exceed guest expectations
- Other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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