Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $60,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
performance bonuses
Employee Discounts
Job Description
The hiring company is a distinguished hotel known for its commitment to delivering superior guest experiences and maintaining high standards of service and hospitality. As an establishment within the hospitality industry, this hotel emphasizes operational excellence, customer satisfaction, and financial stability to sustain and elevate its competitive position in the market. The company is dedicated to fostering a professional environment where innovation and leadership are valued, striving to provide guests with memorable stays through meticulous attention to detail and impeccable service quality. The hotel's culture promotes teamwork, career development, and a customer-focused approach, ensuring that all staff members contribute positively... Show More
Job Requirements
- Three years previous select-service hotel management experience
- Ability to monitor hotel performance against benchmarks
- Experience managing guest service, housekeeping and revenue management
- Knowledge of product quality standards
- Ability to ensure a safe and secure environment
- Experience with loss prevention and safety policy implementation
- Ability to measure marketing effectiveness
- Customer-pleasing attitude
- Dedication and desire to learn hotel management
- Flexibility to work varied schedules
- Compliance with company policies and legal regulations
- Proficiency in English communication
- Basic computer and office technology skills.
Job Qualifications
- Three years previous select-service hotel management experience
- Marriott experience a plus
- Proven ability to manage and participate in guest service, housekeeping and revenue management
- Experience in ensuring product quality standards are met
- Knowledge of safety and security protocols in a hotel environment
- Ability to measure marketing effectiveness
- Strong customer service orientation
- Dedication to learning all aspects of hotel management
- Ability to work a flexible schedule
- Compliance with company and brand policies, procedures and legal regulations
- Proficiency in reading, writing and speaking English
- Proficiency with basic computer and office technology.
Job Duties
- Effectively manage the human, fiscal and equipment resources of the hotel in order to stay within budget
- Develop an annual operating budget and obtain approval from the Management Company
- Conduct monthly financial and operating meetings and reports
- Draft and implement policies and procedures approved by the Management Company
- Evaluate and adjust effectiveness of policies and procedures
- Prepare various statistical, financial and special reports
- Plan, organize, staff, direct and control operations in accordance with company goals and policies
- Assist Executive Team in developing corporate operational goals and policies
- Promote hotel product and services to drive revenues and improve profits
- Ensure systems and services enhance competitive positioning
- Oversee banquet event orders and operating plans for proper execution
- Conduct weekly meetings with key staff
- Manage change effectively
- Recruit, train and maintain the Senior Leadership Team
- Provide leadership to achieve team goals
- Deliver strong customer service and organizational skills
- Act as liaison between clients, team members and external parties
- Maintain composure and professionalism in stressful situations
- Support career development of Senior Leadership Team with Human Resources Director
- Develop and assess training needs for Senior Leaders and team members
- Lead by example
- Sell concepts and ideas to management, peers and team members
- Represent Management Company professionally
- Understand and work with financial data
- Assist in yearly budget preparation
- Maintain knowledge of team member handbook and company policies and procedures
- Oversee revenue maximization
- Ensure guest satisfaction
- Supervise sales and marketing efforts
- Manage employee staffing and development
- Oversee administration.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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