Sonic Drive-In logo

Sonic Drive-In

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $26.00 - $30.00
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Work Schedule

Rotating Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities

Job Description

Coast to Coast Commercial, LLC is a reputable company operating within the food service industry, primarily managing SONIC Drive-In restaurants known for their unique drive-in experience and consistently excellent customer service. SONIC has established itself as a beloved brand in the quick-service restaurant (QSR) sector, offering a fun and nostalgic atmosphere combined with innovative food and drink offerings. The company prides itself on maintaining a culture that emphasizes both employee satisfaction and customer delight, creating a vibrant work environment for its team members. With a long-standing commitment to quality, community engagement, and operational excellence, Coast to Coast Commercial, LLC continues... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of two years of restaurant management experience
  • Ability to work a minimum five day workweek with four closing shifts including irregular hours, nights, weekends and holidays
  • Knowledge of recruiting, interviewing and selection practices
  • Knowledge of federal and state labor laws and local health and sanitation regulations
  • Leadership and supervisory skills
  • Ability to follow directions and work independently
  • Ability to multi-task and solve problems
  • Willingness to abide by SONIC appearance, uniform and hygiene standards

Job Qualifications

  • High school diploma or equivalent
  • Advanced studies in business, restaurant management or related fields are preferred
  • Minimum of two years of restaurant management experience, quick-service restaurant (QSR) preferred
  • Experience running shifts without supervision
  • Knowledge of recruiting, interviewing and selection practices
  • Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
  • Leadership and supervisory skills
  • Effective verbal and written communication skills
  • Basic accounting and computer skills
  • Problem solving, decision-making and conflict-resolution skills

Job Duties

  • Manages, trains, monitors and coaches crew, team members, carhops and skating carhops
  • Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
  • Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
  • Performs restaurant opening and/or closing duties
  • Prepares employee work schedules
  • monitors and makes appropriate adjustments to restaurant staffing levels
  • Monitors and maintains restaurant inventory levels
  • places orders for food, paper and other supplies within cost control procedures
  • Completes and maintains all drive-in restaurant employment related records and payroll records
  • Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
  • Immediately and respectfully resolves guest requests
  • reports guest complaints to immediate supervisor and assists in resolving such complaints
  • Interview and hire restaurant crew and management team members to achieve proper staffing levels
  • Prepare all necessary operational reports
  • develop appropriate action plans to resolve unfavorable financial and/or sales trends
  • Develop and implement a marketing plan

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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