Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
competitive pay or wage range
medical benefits
Dental benefits
vision benefits
401K contribution
Paid Time Off
Paid holidays
Holiday pay
Professional development opportunities
work-family culture
Job Description
Austin Surf Club is a groundbreaking collaboration between Discovery Land Company and surfing icon Kelly Slater, redefining residential living with cutting-edge wave technology and extraordinary amenities. Situated just outside Austin, Texas, the club serves as Discovery Land Company's flagship private surf club, aiming to create an unparalleled surfing experience that combines Texas-inspired camaraderie with exciting adventures. This vibrant community features a Kelly Slater-designed surf basin, an Xtreme Park, sports courts, a brew house, a fishing and SUP lake, a spa, a wellness center, and exquisite farm-to-table dining experiences. Employees at Austin Surf Club are committed to using their talents and... Show More
Job Requirements
- Bachelor’s degree, preferably in hospitality management, is desired
- A Master of Business Administration degree is preferred
- In lieu of the degree, substantial private club, surf, and/or hospitality experience will be considered
- Industry certifications such as CCM, CCE or CAM are encouraged but not required
- Positive attitude, professional demeanor, and exceptional communication and interpersonal skills
- Must be able to work flexible hours including evenings, weekends, and holidays
- Ability to work in a team environment
- Ability to stay calm and focused during busy times
- Ability to read, write, speak, and understand English
- Ability to meet physical demands including standing, walking, and lifting up to 50 pounds
Job Qualifications
- Minimum 10+ years leadership in an established high end luxury environment
- Proven experience in luxury hospitality operations management, specifically in surf related resorts, beach communities and/or high performance wellness operations
- A strong background in Surf, Food and Beverage, Member Services, Events and General Operations
- Exceptional leadership skills with the ability to motivate and inspire teams
- Excellent communication and interpersonal abilities
- Entrepreneurial mentality with the ability to drive results
- Strong in performance management and team development
Job Duties
- Drive company’s mission, vision and values daily
- Maintain and uphold brand DNA in all services provided
- Ensure the smooth day-to-day operations of the club, including facilities maintenance, housekeeping, security, and landscaping
- Develop and implement operational policies and procedures to maintain a high level of service quality
- Focus on ensuring a high level of member satisfaction by addressing member concerns, providing exceptional service, and maintaining open communication channels
- Develop and implement programs and events that cater to the interests and needs of the members
- Assist the VP of Operations / Project President in managing the business of the club, including financial oversight and strategic planning
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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