Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,500.00 - $71,100.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
bonus opportunity
Paid Time Off
competitive salary
Job Description
CircusTrix, LLC, operating under the banner of Sky Zone, is a leading indoor trampoline and family entertainment center that offers a unique and exciting recreational experience for people of all ages. Established as a pioneer in the trampoline park industry, Sky Zone emphasizes safety, fun, and community atmosphere, creating memorable moments for guests whether they're celebrating a special occasion or simply enjoying active playtime. The company prides itself on delivering exceptional customer service and maintaining high operational standards, which has helped it grow into one of the premier destinations for family fun and fitness across various locations. Sky Zone is... Show More
Job Requirements
- 18 years of age or older
- Completed high school diploma or equivalent education
- Minimum of 3 years of management experience in a high customer volume industry
- At least 2 years of sales experience
- Knowledge of P&L reports and revenue management
- Proven track record of meeting or exceeding KPIs
- Basic proficiency with MS Office, Teams, and POS systems
- Availability to work nights, weekends, and holidays
- Physical ability to stand for long periods and lift at least 20 pounds
Job Qualifications
- 18 years of age or older
- Completed high school diploma or equivalent education
- Associates or Bachelor’s degree preferred
- Minimum of 3 years of overall management experience in a high customer volume industry such as entertainment, fitness, retail, or restaurant
- At least 2 years of sales experience, with membership sales preferred
- Understanding of how to use Profit & Loss reports to set and manage revenue goals
- Demonstrated experience meeting or exceeding company KPIs
- Basic proficiency in technology such as MS Office Suite, Teams, and Point of Sale systems
- Availability to work nights, weekends, and holidays
- Results-driven, reliable, detail-oriented, and organized
- Ability to stand for long periods and lift a minimum of 20 pounds
Job Duties
- Be a hands-on leader and role model able to support the team by executing any park position as needed
- Develop Assistant General Managers and Team Leads to become excellent people leaders, operation experts, and business savvy
- Create a positive park culture by recognizing accomplishments and learning what motivates team members so we can be successful together
- Own and oversee all phases of employment including hiring, training, monitoring growth and progress, and handling discipline and termination as necessary
- Be an effective park liaison through consistent communication across all departments and corporate team
- Provide memorable moments for customers by being proactive, responsive, and engaged in their experience at the park
- Handle customer service issues by listening, discussing, resolving issues, and completing all necessary follow-up and documentation
- Manage park operations and expenses according to Profit & Loss statements, overseeing purchases, inventory, and additional costs
- Drive the achievement of park revenue goals in membership sales, birthday parties, and special events
- Collaborate with the marketing team to develop and coordinate park promotions and marketing strategies
- Train employees on how they contribute to park revenue goals and develop successful sales processes
- Ensure staff understand their key performance metrics (KPIs)
- Cultivate positive relationships within the local community
- Oversee and evaluate the efficiency and effectiveness of each department, implementing processes accordingly
- Ensure all team members are trained on safety precautions, responses, and reporting, and comply with company and OSHA safety requirements
- Monitor park attractions and equipment daily for safety and operational status, completing required documentation and closing attractions if necessary
- Adjust staffing to meet safety demands
- Complete inventory reports for facilities, parties, food & beverage, and vending
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter