Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,000.00 - $64,300.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
Chicken Salad Chick is a vibrant and rapidly growing restaurant brand known for its commitment to delivering high-quality, delicious chicken salad dishes paired with exceptional customer service. Rooted deeply in southern hospitality, the company has built a loyal customer base by consistently providing a welcoming atmosphere and a menu that delights guests with fresh ingredients and creative recipes. The company emphasizes a culture of respect, teamwork, and professional growth, making it a sought-after employer within the restaurant industry. As an established leader in the fast-casual dining segment, Chicken Salad Chick focuses on operational excellence, community engagement, and brand integrity to... Show More
Job Requirements
- Three to five years related experience and/or training
- or equivalent combination of education and experience
- Excellent written and oral communication skills
- Excellent organization skills
- Ability to multitask
- Working knowledge of back office tools
- Ability to quickly learn and master new computer software
Job Qualifications
- Excellent written and oral communication skills
- Excellent organization skills
- Ability to multitask
- Working knowledge of back office tools
- Ability to quickly learn and master new computer software
- Three to five years related experience and/or training
- or equivalent combination of education and experience
Job Duties
- Serve as a brand ambassador for Chicken Salad Chick
- Understand and adhere to all policies, procedures, standards, specifications, guidelines and training programs
- Understand and comply with all federal, state, county and municipal regulations pertaining to health, safety and labor requirements for the restaurant, employees and guests
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service
- Ensure that all products are consistently prepared and served according to CSC standards
- Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment
- Develop, plan and implement restaurant marketing, advertising and promotional activities and campaigns, in accordance with the Brand Standards
- Create, communicate, implement and follow up on operations and financial action plans
- Control cash and other receipts by adhering to cash handling and reconciliation procedures
- Make employment and termination decisions consistent with Restaurant Management guidelines
- Oversee and ensure that employee performance appraisals are completed on a timely basis
- Create and maintain schedules for team
- Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to every guest
- Operationally fill in as needed to ensure guest service standards and efficient operations
- Coach and motivate the Assistant Manager(s) and the team
- Continually strive to develop staff in all areas of managerial and professional development
- Prepare all required paperwork, forms and reports in an organized and timely manner
- Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs
- Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures
- Set clear expectations and create a working environment and serve as a role model to create memorable guest experiences
- Take actions to solve and celebrate guest feedback
- Control food and equipment inventories, conduct daily and weekly inventory counts and keep inventory records
- Identify problems, conduct high-level troubleshooting and seek repair/maintenance support for restaurant equipment to ensure equipment is operational
- Monitor and maintain compliance with health, safety, cleanliness, security and fire policies, standards and regulations
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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