Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $85,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Flexible Schedule
Job Description
Hampton Inn & Suites - Plattsburgh, managed by Essex Hotel Management, is a well-established hotel located in Plattsburgh. With a reputation for delivering quality hospitality services, the hotel operates under the guidance of Essex Hotel Management, a company recognized for its dedicated, solution-driven approach to hotel management. Essex Hotel Management has been successfully managing properties for nearly three decades, focusing on high satisfaction rates among team members, partners, owners, and guests. This commitment to excellence is rooted in their core values: vision, mission, and values that promote integrity, dedication, and responsive service.
The Hampton Inn & Suites - Plattsb... Show More
The Hampton Inn & Suites - Plattsb... Show More
Job Requirements
- Bachelor's degree in hospitality management or related field
- Minimum of 5 years of experience in hotel management
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong problem-solving and decision-making skills
- Knowledge of hotel operations, including guest services, housekeeping, maintenance, and food and beverage operations
- Proficient in Microsoft Office and hotel management software
Job Qualifications
- Bachelor's degree in hospitality management or related field
- Minimum of 5 years of experience in hotel management
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong problem-solving and decision-making skills
- Knowledge of hotel operations, including guest services, housekeeping, maintenance, and food and beverage operations
- Proficient in Microsoft Office and hotel management software
Job Duties
- Oversee the daily operations of the hotel, ensuring that all departments are running smoothly and efficiently
- Develop and implement policies and procedures to ensure the highest level of guest satisfaction
- Manage and motivate staff to provide exceptional customer service
- Monitor and control expenses to ensure profitability
- Develop and implement marketing strategies to increase occupancy and revenue
- Ensure compliance with all local, state, and federal regulations
- Maintain a safe and secure environment for guests and staff
- Handle guest complaints and resolve issues in a timely and professional manner
- Conduct regular staff meetings to ensure that all employees are informed and up-to-date on hotel policies and procedures
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: