General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $65,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Dental Insurance
Retirement Plan
Employee Discounts
performance bonuses
Professional Development

Job Description

Won't Stop Operations is a dynamic full-service restaurant known for its commitment to delivering exceptional dining experiences through superior food and beverage offerings and an unwavering focus on guest satisfaction. Established in Indianapolis, Indiana, the company prides itself on fostering a hospitable environment where team member development and operational excellence are core to its values. As a full-time employer, Won't Stop Operations offers a professional and supportive work environment, emphasizing collaboration and continuous improvement. The restaurant caters to a diverse clientele seeking quality dining in a vibrant and welcoming atmosphere, underpinning its reputation as a standout venue in the local... Show More

Job Requirements

  • Two years of related experience and or training and two years leading and managing a restaurant operation
  • Previous high-volume restaurant food and beverage experience preferred
  • Supervisor experience required
  • Basic knowledge of dining room and service procedures
  • Ability to read write and speak fluently in the primary language of the property location
  • Ability to read analyze and interpret general business periodicals technical procedures or governmental regulations
  • Ability to write reports business correspondence and interpret procedure manuals
  • Ability to effectively present information and respond to questions from groups of employees clients customers and the public
  • Ability to define and solve problems dealing with a variety of variables in situations where only limited standardization exists
  • Ability to successfully reprioritize tasks in a moment's notice
  • Ability to interpret a variety of instructions furnished in written oral diagram or schedule form
  • Ability to calculate figures and amounts such as discounts interest commissions proportions percentages and ratios
  • Ability to meet budgets in all areas of cost control with consistent focus on cost of sales and payroll
  • Due to the sensitive nature of the information dealt with all job-related information will be held in strictest confidence unless otherwise directed by the CEO or CHRO
  • Must maintain regular and reliable attendance

Job Qualifications

  • Minimum two years of experience leading both front of house and back of house teams in a high-volume full-service restaurant environment
  • Proven success managing salaried leaders and hourly team members with a focus on development accountability and performance management
  • Strong working knowledge of dining room operations service standards guest experience strategies and premium food and beverage offerings
  • Familiarity with kitchen operations prep procedures food safety standards and labor planning preferred
  • Valid food handler's card and all applicable local and state permits including liquor licenses
  • Demonstrated ability to make independent decisions and exercise sound judgment in a fast-paced guest-focused setting
  • Deep understanding of operations management including budgeting inventory cost control and profit and loss oversight
  • Highly organized with strong administrative skills able to prioritize multi-task and meet deadlines consistently
  • Ability to handle sensitive and confidential information with discretion and professionalism
  • Excellent verbal and written communication skills with the ability to influence and engage across all levels of the team
  • Deep passion for hospitality and consistently delivering exceptional guest experiences
  • Effective in dynamic high-volume environments with shifting priorities and constant guest interaction
  • Strong interpersonal skills and emotional intelligence capable of building trust managing conflict and inspiring performance
  • Meticulous attention to detail in both execution and follow-through
  • High personal integrity and openness with a leadership style rooted in accountability and support
  • Self-motivated inquisitive and committed to continuous improvement and operational excellence

Job Duties

  • Lead and oversee all restaurant and bar operations including budgeting and forecasting purchasing and inventory control team leadership and consistent implementation of all policies procedures and operational standards
  • Provide direct leadership to both the front of house and back of house teams with oversight of all daily execution food and beverage quality and team development
  • Partner with the assistant general manager to manage food and labor costs reduce waste and ensure efficient kitchen and service operations
  • Develop and execute strategies to achieve budget goals drive top-line sales and successfully implement new initiatives across the restaurant
  • Analyze operational performance and recommend improvements to enhance quality efficiency and profitability while aligning with company standards
  • Ensure full compliance with all federal state and local regulations as well as company health safety and sanitation policies
  • Maintain a professional and welcoming restaurant environment including team appearance cleanliness and brand representation

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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