Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $210,000.00 - $250,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Benefits
quarterly bonuses
Professional Development
Technology Reimbursements
Job Description
Hyatt Union Square New York is a distinguished boutique hotel situated in one of Manhattan's most vibrant neighborhoods, offering a unique blend of contemporary elegance and personalized service. Part of the globally recognized Hyatt brand, this hotel stands out for its commitment to excellence in hospitality and its ability to deliver memorable guest experiences. The property caters to both business and leisure travelers who seek sophisticated accommodations coupled with thoughtful amenities and superior guest care. Known for its strategic location, the hotel provides easy access to the city's premier attractions, business centers, and cultural landmarks, making it a preferred choice... Show More
Job Requirements
- Associate or bachelors degree in business hospitality or a related field is preferred
- 10 years in operations management or similar leadership role in a hotel
- Prior New York City market experience is required
- Financial acumen and the ability to develop budgets and manage financial performance
- Willingness to travel occasionally
- Ability to stand for extended periods and perform physical tasks such as lifting up to 25 pounds bending and reaching
Job Qualifications
- Associate or bachelors degree in business hospitality or a related field is preferred
- 10 years in operations management or similar leadership role in a hotel
- Prior New York City market experience is required
- Hyatt experience is a plus
- Financial acumen and the ability to develop budgets and manage financial performance
Job Duties
- Lead inspire and mentor a diverse team cultivating a culture of collaboration innovation and accountability
- Set clear expectations and provide the guidance necessary to achieve exceptional performance
- Ensure the highest level of guest satisfaction by overseeing the implementation of service standards personalized experiences and swift resolution of any issues
- Continuously seek opportunities to enhance guest interactions and exceed expectations
- Develop and execute strategies to maximize revenue optimize expenses and achieve budgetary goals
- Monitor financial performance through regular analysis and implement corrective actions as needed
- Maintain a seamless and efficient operation by overseeing all aspects of the hotel including front office housekeeping and maintenance
- Implement best practices to uphold quality and safety standards
- Follow sustainability guidelines and practices
- Foster a culture of continuous learning and professional development empowering team members to excel in their roles and advance within the organization
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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