Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,100.00 - $82,400.00
Work Schedule
Flexible
Day Shifts
Benefits
competitive wage
Paid vacation
sick leave
Medical insurance
Dental Insurance
Vision Insurance
Off-the-job accident insurance
Cell phone reimbursement
Commuter Benefits
Maternity/Paternity Leave
free shift meal
Discounted meals
Job Description
The hiring organization is a well-established fast-casual restaurant company focused on delivering exceptional dining experiences through high standards of operations and customer service. With multiple locations, primarily in the Bay Area, this company emphasizes quality food production, employee development, and community involvement. The company offers a competitive operational structure backed by solid corporate support in HR, finance, marketing, and franchise training. The employment type for the General Manager position is full-time, with a competitive compensation package that includes a base wage aligned with market trends along with comprehensive benefits such as paid vacation, sick leave, and extensive health insurances. This... Show More
Job Requirements
- three to five years supervisory/management experience in the restaurant, hospitality, or retail industry preferred
- demonstrated success in financial management and people development
- knowledge of OSHA and EEOC regulations
- must have computer and Point of Sale (POS) skills with proficiency in Word, Excel, and internet navigation
- ability to perform all job duties of service positions in the restaurant
- Food Safety Manager certification required
- strong organizational skills with excellent oral and written communication skills
- ability to work a minimum of 55 hours a week if business demand requires
- must be able and willing to travel locally and nationally
- ability to handle labor efficiency and scheduling
- compliance with all federal, state, and local employment laws
- experience in employee relations
- capable of conducting performance evaluations and coaching
- ability to follow company policies, cash handling and safety protocols
- commitment to guest satisfaction and team leadership
- proficiency in training and development techniques
- ability to use various software platforms as required by the company.
Job Qualifications
- Three to five years supervisory/management experience in the restaurant, hospitality, or retail industry preferred
- demonstrated success in financial management and people development
- knowledge of OSHA and EEOC regulations, restaurant/food safety procedures, federal and state employment laws
- must have computer and Point of Sale (POS) skills with proficiency in Word, Excel, and internet navigation
- ability to perform all job duties of service positions in the restaurant
- Food Safety Manager certification required
- strong organizational skills with excellent oral and written communication skills
- ability to work a minimum of 55 hours a week if business demand requires
- must be confident in franchise training standards and willing to travel locally and nationally
- experience in training, coaching, and employee development
- ability to use learning management platforms
- proven ability to manage budgets, payroll, and financial reporting
- understanding of labor efficiency and scheduling management
- skilled in employee relations and conflict resolution
- ability to enforce compliance with company policies and government regulations.
Job Duties
- Develops and implements creative and targeted sales-building strategies with the corporate office to ensure optimal sales and earnings
- assists in the annual preparation of sales projections, expense budgets, and capital expenditure budgets
- meets or exceeds budgeted sales in the area
- maximizes profits and area by controlling expenses within established budget guidelines
- identifies, evaluates and responds appropriately to labor efficiency problems
- monitors restaurant management and employee schedules
- assists restaurant leaders in identifying sales growth opportunities in restaurant merchandising and local restaurant marketing ideas
- executes and follows up on the financial results on a period basis
- ensures all restaurants meet or exceed the companys operations and quality standards
- performs visitations at other Bay Area restaurants to ensure uniform service strengths and developmental opportunities
- completes and maintains accurate assessment reports including labor reports, COGS, revenue analysis, open projects
- develops and implements action plans to rectify negative assessments
- ensures professional restaurant and consistent team image through adherence to cleanliness, uniforms, and appearance standards
- follows and enforces compliance with all brand and company standards, policies and procedures
- creates and maintains schedules for all staff according to business demand
- provides coverage when necessary
- interacts closely with culinary/bar leaders, AGM's, and corporate leadership on menu offerings/changes/pricing
- responds immediately to all customer issues to ensure guest satisfaction
- monitors employee and guest satisfaction
- provides direction to assistant general manager and staff aligned with company values
- identifies opportunities for partnerships with local organizations
- promotes corporate citizenship and social responsibility
- supports franchise training standards
- assists in franchise training and new restaurant openings
- manages staffing, training, retention, and turnover of staff
- conducts interviews and collaborates with HR on staffing and exit interviews
- conducts training for managers, franchise operators, service staff on operational processes and policies
- identifies and develops future leaders through cross-training and promotion
- conducts performance reviews
- manages employee relations including documentation and investigations
- ensures compliance with company policies, cash control, safety and security protocols
- completes financial reporting and payroll processing timely
- participates and encourages team involvement in brand activities
- ensures timely implementation of marketing promotions and company initiatives
- maintains compliance with all regulatory requirements and company standards
- enforces sanitary practices for food handling and cleanliness
- maintains an enjoyable and respectful environment for guests and employees
- follows management cash handling and inventory procedures
- and completes all other assigned tasks.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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