General Manager

San Bernardino, CA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $21.00 - $33.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

flexible scheduling

Career advancement opportunities

Job Description

Carl's Jr. is a well-established fast-food restaurant chain renowned for delivering high-quality burgers, fries, and beverages with a strong focus on customer satisfaction and operational excellence. As part of CKE Restaurants, Carl's Jr. has built a reputation for innovation, quality, and a commitment to community values. With numerous locations nationwide, Carl's Jr. offers a dynamic, fast-paced environment where exceptional food service and strong leadership are paramount to success. The company values its employees and strives to provide career advancement opportunities, fostering a culture rooted in Core Values such as accountability, customer focus, and mutual respect.

The General Manager (... Show More

Job Requirements

High school diploma or GED
Minimum of two years experience in restaurant operation
Proficient in Microsoft Office applications
Ability to work flexible schedule including days, nights, and weekends
Willingness to travel to other locations as needed
Effective communication skills
Ability to lead and hold team accountable
Knowledge of food safety standards and compliance
Capability to operate in a fast-paced environment
Physical ability to stand and move constantly
Ability to lift 20 lbs regularly and up to 50 lbs occasionally

Job Qualifications

High School Diploma/General Educational Development (GED) required
Associate degree preferred
Minimum of two years' experience in restaurant operation
Proficient working knowledge of Microsoft Office applications
Must be able to work a flexible schedule including days, nights, and weekends
Effective communication skills
Customer focused mindset
Experience in developing talent
Ability to execute operational excellence
Strong accountability and leadership skills

Job Duties

Demonstrates CKE's Core Values while building high performing employees when selecting, training, retaining, and recognizing top talent utilizing applicable tools and processes
Identifies and develops a pipeline of talent through effective succession planning tools and best practices
Executes the company's performance management process consistently to ensure employees are set up for success and held accountable
Reinforces and follows the Open Door Policy with all employees
Actively monitors, demonstrates, and provides training on, all job duties of each position for any shift throughout the restaurant, including customer service, food preparation, cleaning, and stocking
Ensures proper supervision of restaurant through ongoing examination of station and customer activities
Partners with Human Resources to ensure resolution to all employee relations activities and maintain compliance with federal, state, and local requirements
Works assigned schedule to ensure that all day parts are being observed, i.e., breakfast, lunch, dinner, late night, and weekends
Drives customer-focused culture by serving as a role model in resolving customer issues and training employees to meet or exceed customer service standards
Coaches, drives excellence, and recognizes and holds the restaurant team accountable around core operational procedures through the use of company systems
Ensures that food safety standards are met through direct observation as well as follow up on food safety audit results
Ensures that restaurant management teams are properly trained through Servsafe, TAPS, or state-approved equivalent
Ensures that restaurant level plans and marketing initiatives are in place and being implemented
Partners with the District Manager to execute Local Store Marketing plans
Analyzes sales, labor, inventory, and controllables on a continual basis and takes specific corrective action to meet or achieve margin and sales growth targets
Conducts fiscal period business reviews with restaurant management team to build their capability to identify and drive tactics to close performance gaps
Shares best demonstrated practices with their team and across the district
Communicates effectively with all levels of internal and external contacts
Participates in company meetings, conference calls, etc.
Takes the initiative, in addition to providing excellent customer service, to supervise and/or perform other duties, as needed, to keep the restaurant clean, safe, and operating efficiently

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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