General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $110,000.00 - $130,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid Time Off
401k plan with company match

Job Description

FirstService Residential is a leading property management company specializing in community association management services across Florida and beyond. Renowned for its commitment to excellence and customer satisfaction, the company offers comprehensive management solutions to community associations, ensuring smooth operations and maintaining high standards of service. With a focus on leadership, innovation, and responsiveness, FirstService Residential partners with Boards of Directors to foster thriving communities and manage residential properties effectively. Offering a range of property management services, the company’s experienced team is dedicated to supporting community needs, handling maintenance and construction projects, and ensuring contractual agreements are met in full.Show More

Job Requirements

  • Ability to lift up to 50lbs following appropriate safety procedures
  • Must be able to stand, sit, walk, and occasionally climb
  • Ability to respond to emergencies in a timely manner
  • Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.)

Job Qualifications

  • 7-10+ years of experience in property operations, hospitality, or construction
  • Bachelor-s degree in business or related field
  • Must be certified and licensed by the State of Florida for Community Association Management (CAM)
  • Critical thinking, problem solving, judgement and decision-making abilities are necessary
  • Proficiency in computer programs like Microsoft Office, Outlook and Windows required
  • Excellent organization, motivation, leadership, management, and interpersonal skills
  • Ability to work with sensitive and/or confidential information
  • Knowledge and ability to apply Florida Statutes and Community documents

Job Duties

  • Provide management and leadership to assigned property and book of business
  • Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel
  • Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems
  • Maintain knowledge and understanding of the contract between the association and FirstService Residential
  • Ensure all contractual obligations are being met
  • Initiate contact with new residents
  • Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property
  • Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget
  • Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report
  • Interview, select, recommend, hire, train and schedule assigned staff
  • Ensure proper coverage and staffing levels
  • Provide directions to staff and assist in the investigation and resolution of problems

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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