General Manager

Burbank, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

performance bonuses

Job Description

Our company is a renowned hotel brand dedicated to delivering unmatched hospitality experiences. We pride ourselves on creating environments where guests feel welcomed, comfortable, and valued. Operating within the hotel industry, we emphasize excellence in service, operational efficiency, and community engagement to foster loyalty and satisfaction. Our properties attract a blend of business and leisure travelers who seek quality accommodations with superior customer service. At the heart of our organization is a commitment to uphold brand standards, ensure safety, and maintain a positive workplace culture where employees are empowered to grow and succeed.

The Supervisor role reports directly to... Show More

Job Requirements

high school diploma or equivalent
minimum of 3 years experience in hotel management or supervisory role
strong leadership abilities
excellent interpersonal and communication skills
knowledge of hotel operational procedures and policies
ability to work flexible hours and weekends
proficiency in microsoft office and hotel management software
valid certifications as applicable (food handlers, alcohol awareness, cpr, first aid)
ability to enforce laws and company policies
capability to handle guest complaints professionally
strong organizational and multitasking skills

Job Qualifications

high school diploma or equivalent
proven experience in hotel management or supervisory role
strong leadership and team management skills
excellent customer service and communication abilities
knowledge of hotel operations and financial management
ability to multitask and solve problems efficiently
familiarity with safety and health regulations
proficiency in basic math and financial reporting
experience in sales and marketing within the hospitality industry
ability to manage staff training and development

Job Duties

create a positive team-oriented environment
maintain a high level of professional appearance and demeanor
maintain regular attendance and schedule time according to hotel needs
maintain confidentiality in all areas
multitask, be detail-oriented, and problem-solve effectively
handle and resolve guest complaints professionally
comply with certification requirements
enforce policies and legal regulations
collaborate with revenue manager and director of sales to maximize rates
conduct sales calls and participate in community affairs
conduct staff meetings and ensure staff training
achieve budgeted revenues and control costs
perform financial reviews and manage invoices
recognize and act on safety or loss prevention issues
ensure cleanliness and maintenance of property
maintain property in compliance with brand standards
ensure hotel is fully staffed
conduct employee performance reviews on time
perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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