Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Weekly Payroll
Career growth opportunities
Sundays Off
Job Description
InTown Suites is a leading extended-stay hotel brand committed to providing quality accommodations and exceptional guest experiences. With a focus on comfort, convenience, and affordability, InTown Suites offers guests a clean and quiet environment to feel at home whether traveling for business or leisure. The company prides itself on fostering a diverse and inclusive workplace culture where teamwork and dedication are highly valued. Employees at InTown Suites enjoy a supportive work environment, opportunities for career advancement, and competitive health benefits among other perks.
The role of General Manager at an InTown Suites property is pivotal to maintaining the h... Show More
The role of General Manager at an InTown Suites property is pivotal to maintaining the h... Show More
Job Requirements
- High school diploma is preferred, but not required as any combination of education and experience equivalent to graduation from high school is considered
- possess a valid driver’s license, current auto insurance, and a functioning automobile
- ability to read, speak, write and understand English to interact with guests and staff and handle administrative duties
- ability and flexibility to work long hours regularly and as business demands
- ability to stand for 8 hour shifts
- occasional ability to sit, climb, balance, stoop, kneel, crouch or crawl
- frequently lift and/or move up to 10 pounds and occasionally up to 25 pounds
Job Qualifications
- Minimum 3 years’ experience in management and supervisory experience is required
- possess general computer proficiency and thorough knowledge of Front Office/Front Desk management
- possess thorough knowledge of related department operations, including service standards, guest relations and etiquette, and up selling techniques
- ability to compose and express thoughts in a clear and understandable way
- ability to manage multiple activities in stressful situations and organize work effectively
- ability to make effective judgment on front office operations and solve guest problems
- salesmanship and knowledge of the local competitive landscape
- ability to read, understand and interpret information found in reports and internal hotel info
- sufficient mathematical skills to prepare forecasts and reports
Job Duties
- Recruit, interview and hire all property staff
- training, development and support of property staff
- responsible for office operations, including checking-in and checking out guests, control of all money, and bookkeeping and payroll functions
- ensure and provide excellent guest service
- develop expertise on computer operating system
- identify and manage repair and maintenance issues
- identify capital expenditure needs and assist with completion of capital expenditure projects
- identify and follow up on life/safety issues and inspection issues
- maximize financial performance through revenue management and pricing recommendations
- meet budgets through P&L analysis and effective cost and inventory control
- assist in preparation of annual budgets
- monitor competitors for their market
- drive sales through local marketing
- develop and maintain positive relationships will all local governmental authorities
- assist in recruitment and training of other General Managers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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