Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Weekly Payroll
Career growth opportunities
Sundays Off
Job Description
InTown Suites is a well-established hospitality company specializing in extended stay hotel accommodations. Known for its commitment to providing quality, comfort, and affordability, InTown Suites offers guests a clean, quiet environment designed to meet diverse lodging needs. With multiple properties strategically located, the company has built a reputation for excellent customer service and operational excellence in the hotel industry. The company prides itself on fostering a diverse and inclusive workplace culture that promotes teamwork, career growth, and employee well-being. This inclusive atmosphere supports employees at all levels, emphasizing a collaborative environment where everyone’s contributions are valued.
The role of Ge... Show More
The role of Ge... Show More
Job Requirements
- Minimum 3 years’ experience in management and supervisory experience
- High school diploma preferred but not required as any combination of education and experience equivalent to graduation from high school is considered
- Possess a valid driver’s license
- Current auto insurance
- Functioning automobile
- Ability to read, speak, write and understand English
- Ability to read, understand, and interpret hotel reports and information
- Sufficient mathematical skills for forecasting, reporting, and calculations
- General computer proficiency
- Familiarity with Front Office/Front Desk management
- Knowledge of service standards, guest relations, and upselling techniques
- Effective communication skills
- Flexibility to work long hours
- Ability to work under stress and manage multiple tasks
- Good judgment in front office operations and problem solving
- Knowledge of salesmanship and competitive landscape
Job Qualifications
- Minimum 3 years’ experience in management and supervisory experience
- High school diploma preferred but not required as any combination of education and experience equivalent to graduation from high school is considered
- Possess a valid driver’s license, current auto insurance, and a functioning automobile
- Ability to read, speak, write and understand the English language
- Ability to read, understand, and interpret information found in a variety of reports and other internal hotel information
- Sufficient mathematical skills to prepare forecasts and reports and calculate room revenue, average rate, occupancy percentage and labor costs
- Possess general computer proficiency and thorough knowledge of Front Office/Front Desk management
- Possess thorough knowledge of related department operations, including service standards/techniques, guest relations and etiquette, and upselling techniques
- Ability to compose and express thoughts in a clear and understandable way
- Ability and flexibility to work long hours
- Ability to manage multiple activities in stressful situations
- Ability to make effective judgment on all facets of front office operations and staff
- Salesmanship and knowledge of the local competitive landscape
Job Duties
- Recruit, interview and hire all property staff
- Training, development and support of property staff
- Responsible for office operations, including checking-in and checking out guests, control of all money, and bookkeeping and payroll functions
- Ensure and provide excellent guest service
- Develop expertise on computer operating system
- Identify and manage repair and maintenance issues
- Identify capital expenditure needs and assist with completion of capital expenditure projects
- Identify and follow up on life/safety issues and inspection issues
- Maximize financial performance through revenue management and pricing recommendations
- Meet budgets through P&L analysis and effective cost and inventory control
- Assists in preparation of annual budgets
- Monitor competitors for their market
- Drive sales through local marketing
- Develop and maintain positive relationships will all local governmental authorities
- Assist in recruitment and training of other General Managers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: