Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Training and development programs
Job Description
Freddy's is a well-established restaurant chain known for its commitment to quality, service, and hospitality. As an organization, Freddy's emphasizes maintaining high standards in food preparation and guest satisfaction while fostering a professional and motivated team environment. The company prides itself on creating an inviting atmosphere where customers feel valued and employees are encouraged to grow within their roles. Freddy’s dedication to excellence is reflected in its stores through meticulous attention to service delivery, operational efficiency, and community engagement.
The role of Restaurant General Manager at Freddy's is a pivotal leadership position responsible for overseeing all aspects of store ... Show More
The role of Restaurant General Manager at Freddy's is a pivotal leadership position responsible for overseeing all aspects of store ... Show More
Job Requirements
- high school diploma or equivalent
- previous restaurant management experience
- ability to stand and walk for 10 hours a day
- ability to lift and carry items up to 75lbs
- availability to work varied hours and days
- strong interpersonal skills
- basic computer literacy including Microsoft Office
- commitment to customer service
- physical ability to access all areas of the restaurant and perform reaching, bending, and stooping
- excellent organizational and multitasking skills
Job Qualifications
- leadership experience in restaurant management
- strong communication skills
- expertise in labor and food cost control
- proven ability to train and motivate staff
- knowledge of health department regulations
- ability to analyze sales data and forecasts
- proficiency in Microsoft Office applications
- ability to manage customer relations effectively
- experience with team building and conflict resolution
Job Duties
- ensure that all company standard operation procedures are followed
- teach and practice Freddy's standards of quality, timeliness, and service
- maintain an environment of open communication, positive attitudes, and trust-based relationships with all personnel
- ensure that customer satisfaction is the highest priority for all employees
- conduct daily labor analysis to achieve target labor percentage
- ensure quality control standards and procedures are strictly enforced
- monitor sales trends, develop forecasts, and make effective decisions to control the key cost of sales and labor
- ensure full restaurant compliance with all health department regulations
- address critical violations on self-inspections and health department reports with corrective action
- enthusiastically meet guests needs and resolve guest complaints
- review and approve all schedules and forecasts
- coordinate opening and closing activities
- complete all operational checklists daily
- ensure that all cash handling procedures are followed
- resolve conflicts and improve team members performance issues
- use Microsoft Office, Excel, Word, and Internet effectively
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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