Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Paid holidays
Job Description
The hiring establishment is a reputable hotel operating under the umbrella of the Global Hotel Group (GHG), a well-known name in the hospitality industry recognized for its commitment to delivering exceptional guest experiences and maintaining high operational standards. This property is part of an extensive network of hotels focused on consistent service excellence, community involvement, and adherence to brand standards. The General Manager position is a critical leadership role within the company, classified as an exempt position in the Admin and General division, reporting directly to the Regional Director of Operations. This role is situated within the Executive Office department,... Show More
Job Requirements
- Bachelor’s degree preferred
- minimum four years related experience
- knowledge of hotel operational procedures and management
- strong communication skills
- leadership and team management ability
- computer proficiency including MS office and property management systems
- ability to analyze financial information and prepare budgets
- knowledge of safety and emergency procedures
- physical ability to perform job tasks including lifting up to 30 pounds
- availability to work flexible hours including nights weekends and holidays
Job Qualifications
- Bachelor’s degree in hospitality hotel management or business administration preferred
- certified hospitality administrator designation preferred
- minimum four years work experience
- excellent written and verbal communication skills
- professional appearance and presentation
- vocational education apprentice training on-the-job training and essential experience in hotel management
- proficient in MS office yield management systems PMS central reservation payroll and company-issued communication programs
- strong reasoning ability and decision-making skills
- strong management skills for delegating work
- ability to work under stress and communicate effectively
- adaptability to changing activities and interruptions
- availability to work nights weekends and holidays
Job Duties
- Perform the role of standard bearer ensuring compliance with GHG basics and standards
- communicate and implement general manager’s standard operating procedures and performance criteria
- create an environment that assures consistent guest satisfaction
- monitor hotel performance through guest satisfaction systems and financial reports and initiate corrective action
- maintain product and service quality standards and investigate complaints
- execute marketing sales and operational activities in line with business plans
- ensure compliance with government regulations and maintain community public affairs involvement
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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