General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
performance bonuses
Employee wellness programs

Job Description

This job opportunity is with a reputable hotel chain seeking a dedicated and experienced Hotel General Manager. The establishment is a hospitality business committed to delivering exceptional service, comfortable accommodations, and memorable experiences to guests. As a hotel, it focuses on maintaining the highest standards of cleanliness, guest satisfaction, and operational excellence to secure profitability and foster employee growth. The company values leadership that actively engages in community and civic affairs, promotes a positive work environment, and meets brand standards consistently.

The role of a Hotel General Manager is pivotal in ensuring the successful day-to-day operations and strate... Show More

Job Requirements

  • Must be able to work with and understand financial information
  • demonstrated ability to communicate with hotel staff, guests, and management professionally
  • ability to delegate and give direction
  • must work well under pressure, evaluating alternative actions quickly and accurately
  • maintain objectivity under pressure
  • effective in anticipating, preventing, and solving problems
  • knowledge of the surrounding area and events
  • read, write and speak English
  • ability to learn safety, emergency, and accident prevention policies
  • neat, well-groomed appearance including proper uniform
  • strong organizational skills and ability to work independently
  • complete General Manager training within brand-required time frame
  • maintain high quality, service, and cleanliness standards
  • achieve budgeted revenue and expense goals

Job Qualifications

  • At least 6 years progressive experience in hotel or related field
  • or a 4-year college degree with 4 to 5 years related experience
  • or a 2-year college degree with 5 to 6 years related experience
  • proficiency in Windows operating systems
  • ability to become proficient in company-approved spreadsheets and PMS
  • valid driver's license
  • completion of General Manager training program within brand time frame

Job Duties

  • Create a positive team-oriented environment
  • possess a positive and upbeat personality with a desire to deliver outstanding customer service
  • approach all encounters with guests and employees in an attentive friendly, service-minded manner
  • maintain a high level of professional appearance and demeanor
  • maintain regular attendance and schedule time according to hotel needs
  • handle and resolve guest complaints professionally and courteously
  • enforce all policies, procedures, federal, state, and local laws adherence

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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