Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Freddy's is a renowned restaurant chain known for its commitment to quality, exceptional guest service, and a hospitable environment. With a strong presence in the casual dining industry, Freddy's prides itself on delivering top-tier dining experiences through its dedication to excellence and operational efficiency. The company is recognized for maintaining strict quality standards, timely service, and a warm, inviting atmosphere, making it a preferred choice for customers seeking great food and outstanding hospitality.
The role of a Restaurant General Manager at Freddy's is integral to sustaining the brand's reputation and ensuring smooth day-to-day operations of the store. This position involv... Show More
The role of a Restaurant General Manager at Freddy's is integral to sustaining the brand's reputation and ensuring smooth day-to-day operations of the store. This position involv... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant management or similar leadership role
- Ability to stand and walk 10 hours per day
- Capability to reach, bend, lift, carry, and stoop frequently
- Ability to move or handle items weighing up to 75 pounds
- Availability to work varied hours and days including weekends and holidays
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office, Excel, Word, and internet
- Commitment to maintaining company standards and hospitality excellence
Job Qualifications
- Proven experience in restaurant management
- Strong leadership and communication skills
- Ability to manage labor and food costs effectively
- Experience with staff training and team building
- Knowledge of health and safety regulations in the food industry
- Proficient in Microsoft Office applications including Excel and Word
- Excellent problem-solving and conflict resolution abilities
- Ability to forecast sales and analyze business trends
- Capable of maintaining high standards of quality and service
- Strong organizational and multitasking skills
Job Duties
- Ensure that all company standard operation procedures are followed
- Teach and practice Freddy's standards of quality, timeliness, and service
- Maintain an environment of open communication, positive attitudes, and trust-based relationships with all personnel
- Ensure that customer satisfaction is the highest priority for all employees
- Conduct daily labor analysis to achieve target labor percentage
- Ensure quality control standards and procedures are strictly enforced
- Ensure all standardized portion control guidelines are followed and maintained
- Monitor sales trends, develop forecasts, and make effective decisions to control key cost of sales and labor
- Maximize productivity without compromising quality standards
- Ensure full restaurant compliance with all health department regulations
- Immediately address critical violations on self-inspections and health department inspection reports providing corrective action
- Ensure that inspections are conducted and correct ongoing issues
- Meet guest needs enthusiastically and resolve guest complaints
- Review and approve all schedules and forecasts
- Coordinate opening and closing activities in a timely and safe manner
- Complete all operational checklists daily
- Ensure all cash handling procedures are followed
- Ensure all paperwork and administrative forms are completed correctly and submitted on time
- Resolve conflicts and improve team performance constructively according to policies
- Utilize Microsoft Office, Excel, Word, and internet for operational tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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