Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $74,200.00 - $85,800.00
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Weekend Shifts
Benefits
Free Chuze membership
Free membership for a friend or family member
Free iChuze membership
Professional training and growth opportunities
Discount on retail purchases, vendor products, and smoothies
Personal device stipend
team building events
Annual holiday parties
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid sick time
Paid holidays
401k
Job Description
Chuze Fitness is a vibrant and innovative fitness company committed to reshaping the fitness industry by emphasizing hospitality, community, and compassion. Their unique approach focuses on creating a welcoming environment where both staff and members can thrive, bringing a fresh perspective that values kindness and inclusivity. The company fosters a culture where individuality is celebrated, and every employee has the opportunity to contribute to a positive and motivating work atmosphere. This dedication to people-first principles ensures that Chuze Fitness remains a standout leader in the wellness sector, continuously striving to make fitness accessible and enjoyable for all. As a fitness... Show More
Job Requirements
- High school diploma or equivalent
- 3-5 years management experience or equivalent industry work
- 3 years customer service experience
- effective problem-solving skills
- critical thinking and attention to detail
- strong interpersonal and communication skills
- ability to lead and motivate a team
- ability to work varied shifts including weekends and holidays
- organized and accountable
- ability to multi-task and handle shifting priorities
- positive attitude and calm under pressure
- bilingual in Spanish (preferred)
- sports or fitness background (preferred)
- bachelor’s degree or currently pursuing education (preferred)
Job Qualifications
- Effective problem-solving and critical thinking skills with strong attention to detail
- high school graduate or equivalent
- teamwork-based mentality with the capacity to deliver and receive feedback
- organized and accountable with the capacity to set and reach goals
- capacity to multi-task and handle shifting priorities with attention to detail
- ability to provide a positive attitude and calm under pressure
- ability to lead, motivate, and recruit a team with strong interpersonal and communication skills
- ability to work varied hours, weekends, and opening/closing shifts as needed
- 3 years: customer service
- 3-5 years: management experience or equivalent industry work
- bilingual in Spanish (preferred)
- sports or fitness background (preferred)
- bachelor’s degree or currently continuing education (preferred)
Job Duties
- Lead and train a team of 20-30 employees to go above and beyond in customer service, cleanliness, and culture
- work alongside your team and complete the full scope of duties expected of the operations staff
- recruit and onboard new talent by conducting phone screens and in-person interviews
- oversee all functions of the club, including front desk operations, Kids Club, and Smoothie Bar, if applicable
- work in close collaboration with the District Leadership Team in all aspects of club operations
- regularly manage member concerns and guide the team in difficult situations by determining the proper course of action and implementing improvement initiatives
- establish and maintain productive and proactive cross-departmental communication and understanding of fitness operations, maintenance, and troubleshooting processes
- act as an extension of the Human Resources department
- meet club metrics for operational excellence such as labor management, minimizing turnover, enhancing sales, facilities management, and quality assurance
- develop all direct reports through one-on-one conversations, conducting performance reviews, and coaching documentation, including and up to termination
- oversee timely completion of inventory orders and securing accurate inventory counts
- promptly address and resolve emergent issues, ensuring continuous club operations and minimizing any disruptions to the business’ success
- complete administrative tasks such as reporting, email management, and effective scheduling
- prepare and facilitate monthly team meetings in collaboration with club department leaders and assistant manager(s)
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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