Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses
Job Description
About the company:
The hiring establishment is a well-established hotel operating under the Global Hotel Group (GHG), a recognized leader in the hospitality industry known for its commitment to guest satisfaction, operational excellence, and high standards of service. The company operates with a mission to provide exceptional lodging experiences through quality customer service, team empowerment, and operational efficiency. Within the dynamic hotel and hospitality sector, this company maintains its competitive edge through rigorous adherence to industry best practices, a strong focus on community engagement, and continuous staff development.
About the role: The General Manager position is a central leadershi... Show More
About the role: The General Manager position is a central leadershi... Show More
Job Requirements
- Bachelor’s degree or equivalent vocational training in hospitality or business administration
- Minimum of 4 years experience in hotel or property management
- Proficiency with computer software including MS Office and hotel management systems
- Strong communication skills both verbal and written
- Ability to lead and motivate staff
- Knowledge of government regulations related to hotel operations
- Physical ability to perform duties including bending, stooping, standing, walking, grasping, and lifting up to 30 lbs
- Availability to work flexible hours including nights, weekends, and holidays
Job Qualifications
- Bachelor’s degree in hospitality, hotel management, or business administration preferred
- Certified Hospitality Administrator designation preferred but not required
- Minimum 4+ years work experience in hotel management
- Strong verbal and written communication skills
- Professional appearance and presentation
- Vocational education, apprentice training, and on-the-job training in hospitality
- Proficient in MS Office, Yield Management Systems, Property Management System (PMS), Central Reservation System, Payroll, Internet browser, and email programs
- Ability to apply common sense and mathematical skills to interpret financial data and prepare budgets
- Strong management skills with ability to delegate and lead a team
- Ability to work under stress and handle constructive criticism
- Availability to work nights, weekends, and holidays
Job Duties
- Oversee all aspects of property management and hotel operations including guest relations, front desk, housekeeping, maintenance, and finances
- Ensure communication, understanding, and maintenance of GHG’s Basics and Standard Operating Procedures by hotel staff
- Monitor hotel performance through guest satisfaction systems and financial reports and initiate corrective actions
- Execute marketing, sales, and operational activities to meet or exceed business plans
- Maintain compliance with government regulations affecting hotel operations
- Manage employee recruiting, hiring, training, performance appraisal, discipline, and compliance with company policies
- Oversee safety and security procedures, emergency response, and preventive maintenance programs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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