Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
performance bonuses
Job Description
Global Hotel Group (GHG) is a recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences, high-quality service standards, and operational excellence across its portfolio of properties. As a prominent hotel management company, GHG emphasizes the importance of maintaining well-operated, guest-focused hotel environments that align with the company mission and uphold the global standards set by the organization. The group operates a variety of hotels catering to diverse clientele, prioritizing staff development, innovative management practices, and stringent operational procedures to ensure customer satisfaction and business growth. GHG fosters a collaborative culture where leadership and teamwork... Show More
Job Requirements
- Bachelor’s degree in hospitality, hotel management, or business administration preferred
- Minimum four years work experience in hotel management
- Strong communication skills
- Professional appearance
- Vocational education, apprentice training, or on-the-job training in hotel skills and management
- Proficiency in relevant computer systems
- Ability to interpret financial information and prepare budgets
- Strong management and delegation skills
- Ability to work effectively under stress
- Availability to work nights, weekends, and holidays
Job Qualifications
- Bachelor’s degree in hospitality, hotel management, or business administration preferred
- Certified Hospitality Administrator designation preferred but not required
- Minimum four years work experience in hotel management
- Excellent written and verbal communication skills
- Professional appearance and presentation
- Vocational education or training in hotel management
- Proficient in MS Office, yield management, property management, central reservation, payroll, and internet/email systems
- Strong reasoning and decision-making abilities
- Effective in stressful environments and adaptable to changes
- Available to work nights, weekends, and holidays
Job Duties
- Perform the role of standard bearer ensuring hotel staff achieve and maintain global hotel group’s basics
- Perform all criteria in global hotel group’s general manager’s standard operating procedures satisfactorily
- Create an operating environment ensuring consistent guest satisfaction
- Monitor hotel performance through guest satisfaction systems and financial reports and initiate corrective actions
- Maintain product and service quality standards by investigating complaints and conducting evaluations
- Execute marketing, sales, and operational activities to meet business plan targets
- Ensure hotel operations comply with government regulations and company policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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