Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career development opportunities
Job Description
Freddy's is a renowned restaurant chain known for delivering exceptional dining experiences through its commitment to quality, timeliness, and outstanding service. With a solid foundation in maintaining high standards of hospitality and customer satisfaction, Freddy's continues to grow its presence, offering a vibrant and dynamic work environment for its employees. As a reputable player in the restaurant industry, Freddy's prioritizes not only the guest experience but also the professional growth and development of its staff, ensuring a workplace culture rooted in open communication, positive attitudes, trust, and teamwork.
The role of the Restaurant General Manager at Freddy's is pivotal i... Show More
The role of the Restaurant General Manager at Freddy's is pivotal i... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in a restaurant managerial role
- Strong leadership and communication skills
- Ability to work varied hours including weekends and holidays
- Physical ability to stand, walk, bend, lift, carry, and stoop for extended periods
- Commitment to upholding health and safety standards
- Proficiency in Microsoft Office and related software
- Ability to respond promptly to guest concerns and operational needs
Job Qualifications
- Proven leadership experience in restaurant management
- Strong communication and interpersonal skills
- Knowledge of health and safety regulations
- Ability to analyze financial data and labor costs
- Proficiency in Microsoft Office, Excel, Word, and Internet applications
- Ability to train, motivate, and develop staff
- Experience managing customer service and satisfaction
- Skilled in conflict resolution and team building
Job Duties
- Ensure that all company standard operation procedures are followed
- Teach and practice Freddy's standards of quality, timeliness, and service
- Maintain an environment of open communication, positive attitudes, and trust-based relationships with all personnel
- Ensure that customer satisfaction is the highest priority for all employees
- Lead by example by maintaining professional image, appearance, and language
- Conduct daily labor analysis to achieve target labor percentage
- Ensure quality control standards and portion control guidelines are strictly enforced
- Monitor sales trends, develop forecasts, and make effective decisions to control costs and labor
- Maximize productivity without compromising quality standards
- Ensure full restaurant compliance with all health department regulations
- Immediately address critical violations and provide corrective actions
- Conduct regular inspections and correct ongoing issues
- Meet guests needs enthusiastically and resolve guest complaints with commitment to satisfaction
- Review and approve all schedules and forecasts
- Coordinate opening and closing activities timely and safely
- Complete all operational checklists daily
- Ensure all cash handling procedures are followed
- Complete paperwork and administrative forms correctly and timely
- Resolve conflicts and improve team performance constructively
- Proficiently use Microsoft Office, Excel, Word, and the Internet
- Maintain physical stamina for standing and walking 10 hours a day
- Continuously reach, bend, lift, carry and stoop
- Freely access all areas of the restaurant
- Handle items weighing up to 75 lbs
- Work varied hours and days to oversee store operation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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