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InTown Suites

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
Weekly Payroll
Career growth opportunities
Sundays Off

Job Description

InTown Suites is a well-established hospitality company specializing in providing extended-stay accommodations in a welcoming and comfortable environment. With a portfolio of properties spread across multiple locations, InTown Suites focuses on delivering quality service, convenience, and value to both business and leisure travelers. Known for its diverse and inclusive company culture, InTown Suites offers a supportive workplace where employees are encouraged to grow their careers while contributing to the company’s mission of guest satisfaction and operational excellence.

The role of the General Manager at InTown Suites is a pivotal leadership position responsible for overseeing all daily operations of a ho... Show More

Job Requirements

  • Minimum 3 years’ management and supervisory experience
  • High school diploma or equivalent education and experience
  • Valid driver’s license, current auto insurance and a functioning automobile
  • Ability to communicate in English effectively both verbally and in writing
  • Ability to understand and interpret various hotel reports and financial information
  • Proficiency with computer systems related to hotel management
  • Ability to work long hours and handle multiple activities in stressful situations
  • Physical ability to stand for extended periods and occasionally lift/move up to 25 pounds
  • Willingness to work indoors with exposure to varying environmental conditions

Job Qualifications

  • Minimum 3 years’ experience in management and supervisory experience
  • High school diploma preferred but not required
  • Ability to read, speak, write and understand English
  • Strong mathematical skills for preparing forecasts and reports
  • General computer proficiency with thorough knowledge of Front Office/Front Desk management
  • Knowledge of related department operations including guest relations, service standards, and up selling techniques
  • Ability to communicate effectively
  • Salesmanship and knowledge of the local competitive landscape
  • Ability to make effective judgments and problem solve operational and guest issues

Job Duties

  • Recruit, interview and hire all property staff
  • Training, development and support of property staff
  • Responsible for office operations, including checking-in and checking out guests, control of all money, and bookkeeping and payroll functions
  • Ensure and provide excellent guest service
  • Develop expertise on computer operating system
  • Identify and manage repair and maintenance issues
  • Identify capital expenditure needs and assist with completion of capital expenditure projects
  • Identify and follow up on life/safety issues and inspection issues
  • Maximize financial performance through revenue management and pricing recommendations
  • Meet budgets through P&L analysis and effective cost and inventory control
  • Assists in preparation of annual budgets
  • Monitor competitors for their market
  • Drive sales through local marketing
  • Develop and maintain positive relationships will all local governmental authorities
  • Assist in recruitment and training of other General Managers

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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