Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid on-the-job training
Comprehensive new hire program
access to e-learning modules
Cross brand training
performance-based career advancement
Educational Reimbursement Program
multiple medical insurance options
Traditional 401(k) and Roth 401(k) retirement plans
Company-Sponsored Life and AD&D Insurance
Voluntary benefits including dental and vision
Free Mental Health Resources
Employee assistance program
Discount Marketplace
Paid Time Off
Business casual dress code
Job Description
Community Choice Financial Family of Brands (CCF) is a prominent consumer specialty finance organization in the United States, renowned for its commitment to delivering accessible short-term financial services to customers nationwide. With a vast presence that spans over 1,500 brick-and-mortar stores in 24 states and online product offerings in 20 states, CCF operates across more than 10 reputable brands, providing diverse and reliable financial solutions tailored to meet the everyday challenges faced by individuals and families. The company is dedicated not only to its customers but also to the growth and development of its team members, fostering an inclusive, supportive,... Show More
Job Requirements
- Must be at least 18 years of age
- valid driver's license, auto insurance, and personal vehicle to use throughout the workday
- minimum two years' supervisory or leadership experience in retail, finance, or related industries
- a high school diploma or equivalent
- excellent verbal and written communication skills
- operations experience in a leadership capacity
- proficiency in POS systems and Microsoft Office
- ability to meet physical demands including standing up to 90% of the time and moving up to 25 pounds
- background check required
Job Qualifications
- A high school diploma or equivalent
- minimum two years' experience with proven success in supervisory or leadership roles in retail, finance, service, or related industries
- operations experience in a leadership capacity
- excellent verbal and written communication skills
- proficiency in using phones, Point of Sale systems, Microsoft Office, and other systems
- valid driver's license, auto insurance, and personal vehicle for work use
- must be at least 18 years old
- background check required
Job Duties
- Manage overall store performance by meeting or exceeding company performance standards
- coach, lead, and develop all team members to build new business and increase store growth
- lead the charge for all team members to identify local marketing strategies and use business-to-business partnership opportunities
- examine, evaluate, and process loan/pawn applications and relevant transactions while assessing risk
- enforce adherence to quality standards, procedures, and legal regulations
- supervise and maintain office security including cash management and loss prevention
- conduct proper opening and closing procedures and train new staff in keyholder duties
- participate in the selection, review, hiring, and retention of new employees
- develop work schedules according to budget and store needs
- handle complex customer situations with integrity and professionalism
- monitor and maintain store appearance and address facility needs including scheduling maintenance services
- work efficiently in a fast-paced environment and handle multiple tasks to meet performance standards
- maintain a full-time schedule with regular, in-person attendance including weekends
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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