Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $145,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Team Member Travel Program
Vacation leave
Job Description
Seacliff Inn, a Tapestry Collection by Hilton, is a distinguished hotel property known for blending unique charm with the trusted quality and service that the Hilton brand represents. Located in a picturesque setting connected to nature and the ocean, Seacliff Inn offers an inspiring environment where guests can enjoy exceptional hospitality alongside family-friendly amenities, exquisite food and wine experiences, and immersive community involvement. As part of the Tapestry Collection, this hotel fosters an independent spirit while benefiting from Hilton's global recognition, making it a vibrant and appealing destination for travelers seeking authentic and memorable stays. The hotel is committed to... Show More
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- Minimum 5 years experience in hotel management or similar role
- Strong knowledge of hotel operations including rooms, sales, food and beverage, and event planning
- Excellent communication and leadership skills
- Ability to work hands-on and lead by example
- Experience managing budgets and financial statements
- Proven track record of successfully developing teams and improving guest satisfaction
- Valid driver's license
- Ability to work flexible hours including weekends and holidays
- Strong problem-solving and conflict resolution abilities
Job Qualifications
- Proven experience as a hotel general manager or in a similar managerial role in the hospitality industry
- Strong background in rooms management
- Experience in sales, food and beverage, and event planning
- Excellent leadership, interpersonal and communication skills
- Ability to develop and lead teams effectively
- Strong problem-solving and decision-making skills
- Experience in budget management and financial reporting
- Knowledge of customer service and hospitality standards
- Ability to work hands-on in daily operations
- Understanding of community engagement and local market dynamics
- Bachelor's degree in hospitality management or related field preferred but not required
Job Duties
- Exceeding guest expectations by providing services above and beyond for guest satisfaction and retention
- Demonstrating leadership by utilizing interpersonal and communication skills to lead, influence, and encourage others
- Developing and building teams by encouraging and building mutual trust, respect and cooperation among team members
- Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback and individual coaching when needed
- Coaching and developing others by identifying developmental needs and mentoring to improve knowledge or skills
- Modeling appropriate behaviors by serving as a role model
- Supervising and managing team members, managing day-to-day operations, and performing duties in their absence
- Making decisions and solving problems by analyzing information and evaluating results
- Communicating effectively with supervisors, peers and subordinates
- Managing daily operations of the hotel, ensuring quality and standards meet guest expectations
- Guiding, directing and motivating subordinates by setting performance standards and monitoring performance
- Administrating recognition programs and publicly recognizing good quality and service
- Organizing, planning and prioritizing work to accomplish goals
- Resolving conflicts and negotiating with others
- Training and teaching others and developing formal educational programs
- Reviewing and verifying daily reports, bank deposits, guest relations, facility inspection, sales calls, monitoring standards of operation, and forecasting
- Hiring, training, coaching, delegating, terminating team members
- Negotiating contracts and groups bookings
- Ordering supplies and approving payments
- Monitoring receivables and attending community events
- Overseeing hotel refurbishment, sales events, training seminars, completing marketing reports, financial statements, budgeting and planning
- Performing other duties as assigned by management
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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