General Manager

New Bedford, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $51,300.00 - $76,700.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Healthcare coverage

performance-based incentives

Competitive total rewards package

Paid Time Off

Employee Discounts

Training and development programs

Team-oriented work environment

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a premier location-based entertainment company operating over 360 venues across North America. The company specializes in experiential entertainment including bowling, arcade amusements, water parks, and family entertainment centers. Lucky Strike also owns the Professional Bowlers Association, the major league of bowling, which has grown into a significant media property with millions of fans worldwide. As a leader in the entertainment sector, Lucky Strike Entertainment combines fun, community engagement, and innovation to create memorable guest experiences and develop vibrant social destinations.

The General Manager role at Lucky Strike Entertainment is a dyna... Show More

Job Requirements

Bachelor's degree
5+ years of management experience related to full service kitchen, bar, restaurant, and food service operations
Ability to work varying shifts including weekends, holidays, and extended days
Strong communication and leadership skills
Basic math and accounting proficiency
Physical ability to walk, bend, stand for periods of time, and lift objects with assistance

Job Qualifications

Bachelor's degree
5+ years of management experience in full-service kitchen, bar, restaurant, and food service operations
Basic business math and accounting skills
Strong analytical and decision-making skills
Strong team player
Exceptional people development skills
Excellent customer service abilities
Knowledge of POS register systems
Solid communication skills

Job Duties

Help develop financial operational plans/budgets and monitor their performance to achieve your center's financial goals, including driving food & beverage sales
Review and control labor costs and other expenses
Manage the day-to-day operations of your center, scheduling, planning, organizing, and communicating effectively with your team
Supervise and direct regular training for all staff members and ensure their proficiency in guest service, food & beverage operations, loss prevention, and company operating standards
Manage multiple departments efficiently and conduct regular meetings with your management team to review performance and offer direction
Help keep morale high for your team and address any center-level HR or loss prevention issues as they arise
Achieve and maintain overall guest service goals and ensure that customer complaints are resolved appropriately
Oversee the management and expansion of your center's Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in dining offerings
Display flexibility to work varying shifts including weekends, holidays, and extended workdays as needed

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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