Wingstop - FWS

General Manager

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $25.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Paid Time Off
Cell phone reimbursement

Job Description

Wingstop is a well-established restaurant brand specializing in serving freshly prepared chicken wings and complementary sides. As a franchisee-operated establishment, Wingstop prides itself on delivering exceptional customer service, top-quality food products, and a dynamic dining experience to its guests. Operating nationally with numerous locations, Wingstop holds high standards for food safety, operational efficiency, and team collaboration. The company culture emphasizes integrity, respect, and continuous improvement, fostering an environment where employees can grow and thrive. Wingstop is committed to offering competitive compensation and benefits designed to support and reward its team members, making it a sought-after employer in the food service... Show More

Job Requirements

  • Minimum of 2 years of previous food service or restaurant supervisory experience
  • food handler certification required
  • experience using a computer and register (POS) system
  • available to work flexible hours that may include mornings, evenings, weekends, late nights and/or holidays
  • ability to lift and carry, push, or pull heavy objects up to 50 pounds
  • ability to stand for long periods of time and work in a fast-paced environment
  • must thoroughly understand the importance of good hygiene and food handling practices

Job Qualifications

  • Minimum of 2 years of previous food service or restaurant supervisory experience
  • food handler certification required
  • experience using a computer and register (POS) system
  • available to work flexible hours that may include mornings, evenings, weekends, late nights and/or holidays
  • Spanish speaking a plus

Job Duties

  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Wingstop
  • responsible for recruiting, selecting, orienting, training, assigning, scheduling team members, in partnership with the District Manager
  • works with both the District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members with professional maturity
  • communicates job expectations to the staff
  • plans, monitors, and reviews performance of employees
  • plans and reviews compensation actions
  • enforces policies and procedures
  • communicate in a timely and effective manner with District Manager about operational and human resources issues
  • perform regular restaurant inspections to ensure team and restaurant is meeting standards
  • maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
  • tracks inventory and ensures accurate record keeping
  • identifies and resolve issues with food preparation
  • helps team handle customer service issues with grace, courtesy and with the goal of cultivating happy, returning customers
  • maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures
  • proper safety procedures, to include, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations
  • maintaining security systems
  • accomplishes company goals by accepting ownership for accomplishing new and different job responsibilities
  • explores opportunities to add value to job accomplishments
  • meet restaurant operating policies and standards, including providing quality food products, cash handling and store safety and security
  • maintain operational standards and requirements in the restaurant
  • identify and communicate maintenance problems to the Facilities Department
  • maintain all facilities to Wingstop’s company standards
  • ensure communication is passed across organization from the General Manager and District Manager to every team member in the restaurant
  • use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team
  • leverage the support of the Restaurant Support Center
  • ensure all risk management issues are following company standards
  • strong business acumen and ability to drive results through team collaboration to achieve store metrics

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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