General Manager

Washington, DC, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Exact $120,000.00

Work Schedule

Standard Hours

Benefits

PTO

Hotel and restaurant discounts

Health Insurance

Vision Insurance

Dental Insurance

401(k) plans with matching contributions

Paid holidays

short-term disability

long-term disability

Referral bonuses

flexible spending accounts

Job Description

LodgeWorks is a prominent, privately held hotel development and management company rooted in a rich history of over 35 years in the hospitality industry. While the brand names of the hotels under its umbrella, such as Archer Hotel boutique collection, Hyatt Place, Hyatt House, Aloft, Hilton Garden Inn, and Hampton Inn, are familiar to guests nationwide, LodgeWorks itself is renowned for cultivating a strong, family-oriented company culture. Operating from its home office in Wichita, Kansas, LodgeWorks manages 18 diverse hotels across the United States, employing over 950 dedicated team members who exemplify Midwestern hospitality. This approach goes beyond traditional service,... Show More

Job Requirements

3 - 5 years of progressive experience in hospitality management or related field
Ability to manage multiple departments and complex operations
Strong financial acumen and experience with budgeting and cost management
Excellent leadership and team-building skills
Exceptional communication and interpersonal capabilities
Ability to adapt quickly to change and work in a dynamic environment
Knowledge of Life Safety codes and emergency procedures
Commitment to regulatory compliance
Physical capability to exert up to 30 pounds of force occasionally
Ability to stand for extended periods and perform physical tasks such as reaching, stooping, and kneeling

Job Qualifications

Bachelor's degree in hospitality management or related field preferred
3 - 5 years of progressive experience in hospitality management or a related field
Experience leading multi-department operations including Rooms Division, Sales, Engineering, Catering, and Food and Beverage
Proven ability to meet revenue budgets and control costs effectively
Strong leadership skills with the ability to inspire and motivate teams
Exceptional guest service and conflict resolution skills
Ability to develop and implement strategic plans
Knowledge of Life Safety codes and emergency procedures
Excellent organizational and communication skills
Demonstrated ability to manage multiple projects in a fast-paced environment
Commitment to diversity and inclusion

Job Duties

Plan, organize, direct and coordinate the operations of Rooms Division, Sales, Engineering, Catering and Conference Management, third-party vendors and Food and Beverage operations
Work closely and cooperatively with the Corporate Leadership Team to develop annual hotel goals and action plans
Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best
Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards consistent with LodgeWorks' core values
Tour and visually inspect property on a daily basis
Monitor cost control, property condition, cleanliness, quality of asset and service throughout the property
Use business forecasts to manage costs by scheduling labor in accordance with staffing guidelines
Control other expenses in accordance with business demand levels
Critically review reports of occupancy and revenue
Partner with revenue management professionals to analyze trends and implement changes to maximize room revenue
Protect the company's financials assets by properly administering company policies and procedures for handling cash, credit card, accounts payable, accounts receivable, payroll and other financial transactions
Provide input to the annual capital budget (Capex), then manage the implementation within company guidelines and fiscal parameters of the owner-approved plan and budget
Create specific, measurable, achievable, realistic and timely action plans to drive the culture of guest service and remedy any service deficiencies
Implement policies and procedures to ensure that F&B meets company standards
Monitor F&B forecasting and par levels to reduce waste and maximize profit margins
In conjunction with sales leaders, develop and implement sales and marketing plans
Travel to attend corporate meetings, sales trips and serve on committees
Conduct weekly leadership staff meetings
Support and communicate company goals and initiatives, promote company programs and act as an ambassador of the company
Handle associate issues appropriately and in conjunction with human resources, following LodgeWorks' policies
Be knowledgeable about applicable Life Safety codes, conduct fire drills and train all staff as appropriate on emergency and safety procedures
Guide team members to make sound business decisions - a critical portion of the responsibilities
Comply and enforce LodgeWorks' attendance policies and procedures
Receive satisfactory scores from franchise and independent satisfaction surveys, and take action to correct any deficiencies
Ensure that the hotel and all company assets are maintained and serviced following LodgeWorks and manufacture guidelines
Ensure that the property participates in LodgeWorks' PM program
Participate in community affairs and maintain a positive public image for the property and LodgeWorks
Assist in any other task or duties as requested by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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