Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $179,000.00 - $240,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Maternity Leave
401k
Paid holidays
paid leave accrual
Job Description
The Omni Chicago Hotel is a distinguished four-star luxury hotel situated in the heart of Chicago, Illinois, along the world-famous Magnificent Mile. As the third largest city in the United States, Chicago offers a dazzling array of attractions, including stunning architecture, beautiful lakefront views, world-class music, theaters, dining, museums, sports, and exceptional shopping experiences. The Omni Chicago is ideally located amidst high-end retail stores and near many popular tourist destinations, making it a premier choice for visitors seeking an exceptional lodging experience. The hotel is known for its commitment to quality, exceptional service, and a culture that nurtures growth and... Show More
Job Requirements
- Bachelor's degree in hospitality management, business administration, or related field preferred
- Minimum five years experience as a General Manager in a Four-Diamond hotel or equivalent upscale environment
- Proven track record of successful team leadership and business management
- Strong financial acumen with experience managing P&L statements
- Exceptional interpersonal and communication skills
- Experience managing labor relations in a unionized setting
- Ability to develop and execute strategic business plans
- Proficient in revenue management and market analysis
- Availability to work flexible hours including weekends and holidays
- Strong problem-solving and decision-making abilities
Job Qualifications
- Minimum five years experience as a General Manager or Resort Manager in an upscale environment
- Previous experience with labor relations or managing in a union environment required
- Previous experience in a resort environment with seasonal business fluctuations preferable
- Strong leadership skills
- Excellent communications skills
- Able to motivate team to provide best in class customer service
- Over ten years of profit and loss responsibilities
Job Duties
- Sets goals and expectations for direct reports
- Identifies leadership and fosters career development
- Inspires and motivates team to achieve operational excellence
- Creates a cohesive leadership team and positive business environment that consistently delivers results
- Develops deployment strategies to market property to continue to grow market share
- Supports the sales strategy by encouraging effective revenue management practices
- Reviews the STR report, competitive shopping reports and using other resources to maintain an awareness of the property’s market position
- Identifies key drivers of business success
- Reviews sales goals and strategies to ensure alignment with positioning and pricing
- Ensures sales and revenue engines are leveraged to drive RevPAR improvement year over year
- Ensures capital expenditure funds are being budgeted and deployed effectively and within program
- Holds staff accountable for successful performance in a positive manner
- Utilizes an open door policy
- Communicates a clear and consistent message regarding property goals to produce desired results
- Fosters associate engagement to providing excellent service
- Conducts annual performance appraisals with direct reports according to Standard Operating Procedures
- Hires executive committee team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operation
- Works collaboratively with Global Sales Offices to build and nurture strong relationships to aid the business objectives of the hotel
- Provides strategic direction and direct support to ensure the success of the group sales team
- Participates in daily Operations meetings to ensure strong and sustained interdepartmental communications, problem resolution and guest satisfaction
- Participates directly in risk management issues and prevention including legal and workers compensation
- Ensures accurate revenue, expense and labor forecasts and execution
- Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities
- Participates in member relations to facilitate retention and acquisition
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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