Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
growth opportunities
competitive salary
no late nights
Health Insurance
Paid Time Off
Community involvement
Professional Development
Job Description
Sterling Restaurants is a prominent franchise group known for its extensive network and commitment to growth and excellence in the restaurant industry. With a focus on developing strong operational systems, Sterling Restaurants continues to expand its presence while maintaining high standards in customer service and restaurant management. The company fosters a supportive environment where employees have the opportunity to advance their careers, including the potential to become an operating partner within 1-2 years, with earnings exceeding $100,000 annually. The culture is built around the concept of working smart with no late nights, which allows team members to maintain a healthy... Show More
Job Requirements
- Self-discipline, strong initiative, leadership ability and outgoing personality
- Pleasant, polite manner with a neat, clean appearance
- Effective motivator
- Ability to handle pressures of coordinating multiple activities and team members
- Good communication skills
- Ability to effectively multi-task
- Ability to perform effective interviews
- Ability to supervise 15-25 team members
- Weekly work week should be 50 hours
- Ability to stand, bend, stoop, twist and lift up to 50 pounds
- Ability to work with hot, cold and hazardous equipment
- Ability to operate phones, computers and office equipment
Job Qualifications
- College degree preferred but not required
- Previous restaurant experience is a must
- Knowledge of computers including MS Word and Excel
- Must possess a valid drivers license
- Must be eligible to work in the United States
- Must agree to a background check
Job Duties
- Oversee and manage all areas of the restaurant to ensure guest satisfaction and increased profitability
- Ensure 100 percent guest satisfaction in areas of quality, service and cleanliness
- Respond to guest complaints and take actions to retain dissatisfied guests
- Provide direction to team members regarding operational and procedural issues
- Maintain an accurate and ongoing staffing plan
- Interview prospective employees following staffing protocols
- Develop team members by providing ongoing feedback and conducting performance reviews
- Create a work environment known as "the place to work" in the community
- Enforce sanitary practices and maintain health inspection scores of 90 percent or higher
- Ensure compliance with Moe's/Sterling operational standards and corporate inspections
- Maintain professional image and appearance standards
- Manage food flow to ensure quality, proper portioning, and low waste
- Ensure security procedures protect guests, employees, and assets
- Ensure a safe guest and working environment and complete injury reports timely
- Manage effective shifts for smooth restaurant operation
- Investigate complaints from mystery shopper reports and implement improvement plans
- Adhere to Sterling standards for sales, labor hours, and food costs
- Analyze monthly profit and loss reports and implement profitability plans
- Complete financial reporting accurately and timely
- Book one spirit night per month and maintain strong community involvement
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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