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Ryder

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $100,000.00 - $110,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Employee stock purchase plan
Paid holidays
Paid Time Off
Paid Maternity Leave

Job Description

Ryder is a leading logistics and supply chain solutions company recognized as a Fortune 500 enterprise. With a focus on innovation and customer satisfaction, Ryder delivers comprehensive services to a wide range of clients from Fortune 500 businesses to startups, helping them optimize their supply chain operations with efficiency and reliability. Known for its strong organizational culture and commitment to employee development, Ryder offers opportunities for growth in a dynamic and fast-paced industry. The company values diversity and equal opportunity and supports military veterans and reservists as part of its inclusive workforce. Employment with Ryder offers a robust benefits program,... Show More

Job Requirements

  • Bachelor's degree in business, logistics, or supply chain or an additional two years of relevant work experience
  • Five years or more relevant experience in supply chain, logistics, warehouse or industry related field
  • Five years or more managing large multi-level teams
  • Three years or more demonstrated experience in developing and implementing complete logistics solutions and project management skills
  • One year or more customer interaction experience
  • One year or more managing customer KPIs
  • Knowledge of truck brokerage advanced preferred
  • RD/Logistics/Transportation industry advanced required
  • Ryder Safety Programs advanced required
  • Ryder Financial Reporting and accounting procedures intermediate required
  • Basic PC skills intermediate required
  • RD2000 computer system advanced required
  • Ryder products and services advanced required
  • Ryder sales process advanced required
  • Ryder pricing models advanced required

Job Qualifications

  • Bachelor's degree in business, logistics, or supply chain or an additional two years of relevant work experience required
  • Master's degree in related field preferred
  • Five years or more relevant experience in supply chain, logistics, warehouse or industry related field required
  • Five years or more managing, leading and developing direct reports preferred
  • Five years or more managing large multi-level teams required
  • Three years or more demonstrated experience in developing and implementing complete logistics solutions and project management skills required
  • Three years or more prior experience in leading teams in a LEAN work environment preferred
  • Three years or more Profit & Loss responsibility preferred
  • One year or more customer interaction required
  • One year or more managing customer KPIs required
  • Some sales experience preferred
  • Some multi-client experience preferred
  • Knowledge of truck brokerage advanced preferred
  • RD/Logistics/Transportation industry advanced required
  • Ryder Safety Programs advanced required
  • Ryder Financial Reporting and accounting procedures intermediate required
  • Basic PC skills intermediate required
  • RD2000 computer system advanced required
  • Ryder products and services advanced required
  • Ryder sales process advanced required
  • Ryder pricing models advanced required

Job Duties

  • Goal setting, skills assessment, IDPs, career development, performance evaluation, on-going employee feedback, disciplinary actions, warning documentation, performance improvement plans for CLS, identify situations that need to be elevated to the director
  • Developing direct and indirect reports, relevant HR skills training information, providing on-going employee feedback, conducting quality and effective selection of qualified personnel, maintaining corrective staffing levels to avoid unnecessary use of outside labor
  • Creating location processes and maintaining SCLM, cross-training of CLS and CLC
  • Customer satisfaction and problem resolution, review of KPI tracking and improvement, ensure that all staff is trained in transportation and distribution management
  • Improve employee retention, reduce number of accidents against previous year, ensure that unnecessary overtime is reviewed and reduced, collision and team safety reporting follow up with LM, supervisor first report of injury reporting follow up with LM
  • Recommend location process initiation and/or improvement and assign responsibility to CLC/CLS, conduct on-going self-audits of location processes and individual accountabilities
  • SOX invoice reconciliation to FFM designee if highest level at account, SOX revenue recognition preparation FFM designee if highest level at account, invoice to customer
  • Performs other duties as assigned

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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