General Manager

Houston, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $60,000.00 - $65,000.00

Work Schedule

Flexible

Benefits

competitive pay

Performance-based annual raises

Medical insurance

Dental Insurance

Vision Insurance

Domestic partnership benefits

Paid parental leave

FSA and HSA with employer contribution

Commuter benefit Program

Retirement savings 401(k) with company match

Employee assistance program

Paid Time Off

Discount Program

Flexible work schedule

Career growth opportunities

Job Description

Potbelly is a well-established fast-casual sandwich shop brand known for its friendly atmosphere, quality food, and commitment to community engagement. As a popular destination for delicious sandwiches and a welcoming environment, Potbelly has cultivated a loyal customer base by focusing on creating enjoyable experiences for both its guests and team members. The company emphasizes a positive workplace culture where collaboration, inclusivity, and respect are at the forefront, supporting personal growth and a sense of belonging for all employees. Potbelly continues to expand and thrive by investing in people, offering competitive compensation, and fostering a team-oriented environment that values diversity and... Show More

Job Requirements

You want to delight customers with great food and good vibes
You are friendly and customer service oriented
You have strong written and verbal communication skills
You love working in a fast-paced environment
You are a team player
You enjoy problem-solving
You have open availability
You are able to maintain deadlines and prioritize while running an effective shift
You have strong organizational skills and the ability to multitask
You can handle the heat of the kitchen and have knife skills
You enjoy higher levels of noise from music, customer and employee traffic
You can manage potential allergens such as peanut products, egg, dairy, gluten, soy, seafood and shellfish
You are able to build and develop strong teams and handle conflict resolution
You have strong interviewing skills
You are able to write effective schedules and maintain labor goals
You have Microsoft Office skills
You have strong business acumen
You have the ability to understand and interpret financial reports
Minimum of at least 2 years as a general manager in a restaurant or retail environment with P&L responsibility preferred
You are able to stand/walk for 8-9 hours or as needed
You have the ability/stamina to work a minimum of 45 hours per week
You are able to lift up to 10 pounds frequently and up to 50 pounds occasionally
Illinois applicants must become food safety certified within 30 days of employment

Job Qualifications

Minimum of at least 2 years as a general manager in a restaurant or retail environment with profit and loss responsibility preferred
Strong written and verbal communication skills
Experience in team building and conflict resolution
Ability to write effective schedules and maintain labor goals
Microsoft Office skills
Strong business acumen
Ability to understand and interpret financial reports

Job Duties

Train, coach, and develop all shop team members to realize their potential
Assess staff abilities and create and implement effective development plans
Interview, select and hire great people who represent Potbelly values
Develop and maintain good vibes culture that fosters strong attraction and retention
Effectively schedule associates, certified trainers and shift leaders
Update communication board with critical shop information
Hold regular meetings with key shop staff
Effectively delegate tasks to team and ensure a high standard of execution
Ensure all security procedures are followed
Ensure back-of-the-house procedural standards are met
Count drawers and follow proper daily cash handling procedures
Effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes
Control cost of goods, variances and inventories within the shop
Create a marketing plan and lead local shop marketing to increase sales
Control assigned P&L line items
Spend 80-90% of time on the shop floor in the front of the house
Maintain deadlines and prioritize while running an effective shift
Comply with health and safety standards for food, cleanliness and safety
Effectively handle customer complaints/issues
Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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