Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $80,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
performance-based incentives
Paid Time Off
Retirement Plan
employee discount
Training and Development
flexible scheduling
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading location-based entertainment company renowned for creating memorable experiences through activities like bowling, arcade games, water parks, and family entertainment centers. With over 360 locations across North America, Lucky Strike Entertainment offers a broad range of experiential offerings that engage millions of customers, blending interactive fun with exceptional guest services. The company also owns the Professional Bowlers Association, a major league bowling organization and dynamic media property with global reach. Known for its vibrant, energetic environments, Lucky Strike Entertainment aims to deliver outstanding customer experiences while nurturing a lively team... Show More
Job Requirements
- Bachelor’s Degree
- 5+ years of management experience in full service kitchen, bar, restaurant, and food service operations
- Basic business math and accounting skills
- Strong analytical and decision-making skills
- Ability to work varying shifts including weekends and holidays
- Ability to manage and lead multiple departments
- Excellent communication and interpersonal skills
Job Qualifications
- 5+ years of management experience related to full service kitchen, bar, restaurant, and food service operations
- Bachelor’s Degree
- Basic business math, accounting skills, and strong analytical/decision-making skills
- Strong team player
- Exceptional people developer
- Customer service pro
- Knowledge of POS register systems
- Solid communication skills
Job Duties
- Help develop financial operational plans/budgets and monitor their performance to achieve the center's financial goals, including driving food & beverage sales
- Review and control labor costs and other expenses
- Manage the day-to-day operations of the center, scheduling, planning, organizing, and communicating effectively with the team
- Supervise and direct regular training for all staff members and ensure their proficiency in guest service, food & beverage operations, loss prevention, and company operating standards
- Manage multiple departments efficiently and conduct regular meetings with management team to review performance and offer direction
- Help keep morale high for the team and address any center-level HR or loss prevention issues as they arise
- Achieve and maintain overall guest service goals and ensure customer complaints are resolved appropriately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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