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Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
11 company paid holidays
Medical insurance
Dental Insurance
Vision Insurance
HSA
FSA
Company-paid Life Insurance
employee assistance plan
supplemental life insurance
Disability insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
Identity Theft Protection
legal services
Pet insurance
401(k) with Company Match
Job Description
FirstService Residential is a leading property management company dedicated to transforming the landscape of community and association management. Serving over 9,000 residential communities across the United States and Canada, FirstService Residential prides itself on delivering exceptional service through professional association management. The company emphasizes associate satisfaction and professional growth, recognized by its Great Place to Work certification. With a workforce of 19,000 associates, the firm offers competitive salaries along with comprehensive medical, dental, and retirement benefits, career training, and continued professional development opportunities. This positive and inclusive workplace culture fosters growth and success for all employees.
The General Mana... Show More
The General Mana... Show More
Job Requirements
- College degree
- Management of five or more employees for at least two years
- NRED full Community Manager License
- Five or more years of professional experience with Common Interest Communities
- Must have reliable transportation and be able to travel to multiple work locations
- Ability to sit, stand, and move throughout the day
- Ability to lift, push, pull, or otherwise move objects up to 45 lbs
- Adherence to all safety precautions and company policies
Job Qualifications
- Minimum seven years of successful high-profile community management experience or equivalent
- At least four years managing a staff of five or more with diverse expertise
- Bachelor’s degree in Business Administration or related field preferred
- Management experience in small or medium-sized organizations preferred
- Commitment to continual learning and professional development
- Strong written communication skills with documentation experience
- Experience interacting with Boards of Directors and Governance models
- Budgetary knowledge and control experience
- Ability to represent the community’s vision positively
- Intermediate proficiency in Microsoft Word and Excel
- Goal-oriented with self-starting drive
- Conflict resolution skills
- Executive decision-making capabilities
- Budget and finance administration experience
- Strategic planning skills
- Business and management experience preferred
- Strong client interaction and visibility
- Effective oral and written communication skills
- Competence in financial, negotiation, procedural, and compliance areas
- Organizational and time management abilities
- Excellent problem-solving and creative alternative skills
- Ability to work constructively with others
- Strong ethical practices
Job Duties
- Provide leadership and direction in the development of short-term and long-range plans
- Develop recommendations for goals and action plans to achieve Board objectives
- Oversee the annual budget process
- Review organization structure, job descriptions, and functions
- Make recommendations to the Board as to any potential changes
- Partner with public, private, and volunteer organizations to provide community services
- Support the activities of various Board sub-committees
- Provide recommendations on revisions to Community Governing documents
- Work closely with Boards of Directors to develop initial goals and priority issues
- Maintain seamless connection between the Board and committees
- Provide community leadership to address homeowner needs
- Create and implement the annual working budget
- Monitor the monthly financial position and report to the Board
- Provide leadership in Board meetings including agenda support and reports
- Recruit, hire, train, and supervise community staff
- Oversee targeted programs and outsourcing as directed
- Collaborate with emergency organizations on evacuation plans
- Plan and lead annual goal-setting sessions with the Board
- Identify, develop, and implement programs to meet community needs
- Maintain high on-site visibility throughout common areas
- Ensure compliance with corporate agreements and policies
- Oversee all staff for operational efficiency
- Monitor lifestyle operations through property walks and functions
- Ensure adequate programming within budget expectations
- Control expenses and assist forecasting systems
- Ensure maintenance of records for operations
- Practice and adhere to FirstService Residential Global Service Standards
- Conduct business with highest standards of ethics
- Participate in meetings to integrate activities and resolve issues
- Follow all safety precautions and company policies
- Perform special projects and other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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