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General Manager

Job Overview

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Employment Type

Full-time
Part-time
Temporary
Hourly
Internship
Consulting
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Compensation

Type:
Salary
Rate:
Range $65,000.00 - $80,000.00
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Benefits

$65K-$80K total compensation potential
HRG Auto Incentive: company pays for your new car
competitive bonus potential
Paid Time Off
Inexpensive healthcare insurance
Employee assistance program
401k Match
Career advancement potential to multi-unit and beyond
Team participation in community initiatives and local sporting events

Job Description

Heartland Restaurant Group (HRG) is a prominent franchisee of Dunkin', proudly operating a substantial number of locations across Pittsburgh, Western Pennsylvania, Southeastern Ohio, and Northeastern West Virginia. With over 79 restaurant locations and more than 1900 team members, HRG has established itself as one of the largest, fastest-growing, and most respected employers in the region over the past 17 years. The company culture is deeply rooted in putting employees first, fostering an environment that is fun, flexible, and fulfilling. HRG's commitment to its team members is evident through its ongoing growth and recognition as a top workplace.

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Job Requirements

  • 2+ years of General Manager experience in retail, restaurant, or hospitality required
  • Valid driver's license and reliable transportation
  • Proficient in basic computer, math, and financial management
  • Fluent in spoken and written English

Job Qualifications

  • Minimum 2 years of General Manager experience in retail, restaurant, or hospitality
  • Proven leadership experience managing teams in fast-paced QSR or related environments
  • Strong analytical and business acumen
  • Excellent interpersonal and communication skills
  • Ability to train and develop team members effectively
  • Guest-focused with strong problem-solving and conflict management skills
  • College degree preferred

Job Duties

  • Oversee daily restaurant operations including opening and closing procedures, cash management, inventory control, and adherence to brand standards
  • Ensure outstanding customer service by fostering a welcoming, guest-focused environment
  • Lead by example with professionalism, a strong work ethic, and commitment to company values
  • Recruit, hire, train, and supervise team members including Shift Leaders, Supervisors, and Crew Members
  • Cultivate a positive work environment through teamwork, coaching, constructive feedback, and conflict resolution
  • Implement training programs to elevate team performance and development
  • Ensure compliance with health and safety regulations, food handling guidelines, and sanitation protocols

Job Location

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