Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,300.00 - $70,700.00
Work Schedule
Standard Hours
Benefits
weekly pay
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) savings plan
Job Description
ESA Management, LLC is a prominent hospitality company committed to delivering exceptional guest experiences across its portfolio of hotels. As an established leader in the hospitality industry, ESA Management focuses on maintaining high standards of service, operational excellence, and associate satisfaction. With a strong dedication to brand consistency and quality, the company ensures that each property under its management operates efficiently while prioritizing the comfort and satisfaction of its guests. ESA Management takes pride in fostering a workplace culture that values teamwork, positive work environments, and continuous improvement, making it an exceptional place for associates to grow their careers in... Show More
Job Requirements
- Minimum three years related hospitality management or related field experience required
- Customer experience required
- Must have a valid driver's license and successfully pass a motor vehicle check
- Ability to organize multiple projects
- Ability to manage and direct a staff
- Ability to communicate effectively
- Willingness to travel locally and infrequently to other cities
- Ability to occasionally lift and move up to 25 pounds
Job Qualifications
- Minimum three years related hospitality management or related field experience
- Customer experience required
- Valid driver's license and successful motor vehicle check
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use email, word processing, and spreadsheet software
- Ability to organize multiple projects and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
Job Duties
- Demonstrates and promotes 100% commitment to providing the best possible experience for our guests
- Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives
- Ensures rooms are Guest Ready including adhering to the highest cleanliness standards and maintaining public areas and grounds in excellent condition
- Completes daily room and Guest Ready room inspections
- Manages ESA Brand Standards and processes while pursuing continuous improvement
- Ensures proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed
- Onboards and trains new associates including Best Day Ever and Extended Stay University training course compliance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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