Extended Stay America logo

Extended Stay America

General Manager-203100

Orlando, FL, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $46,200.00 - $69,100.00
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Work Schedule

Standard Hours
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Benefits

weekly pay
Competitive wages
Great working environment
employee recognition programs
Medical insurance
Dental Insurance
Vision Insurance
health care flexible spending account
Dependent Care Flexible Spending Account
Employer Paid Basic Life and AD&D Insurance
Employer Paid Long Term Disability
Optional employee paid voluntary benefits
401(k) savings plan
Paid Time Off
Employee assistance program
Employee perks program

Job Description

ESA Management, LLC is a recognized leader in the hospitality industry, dedicated to providing exceptional lodging experiences across its extensive portfolio of hotel properties. As a company committed to excellence, ESA Management emphasizes guest satisfaction, associate engagement, and operational efficiency to ensure each property under its management upholds the highest brand standards. Focusing on delivering top-tier service, the company nurtures a supportive and dynamic work environment aimed at fostering personal and professional growth for its associates. ESA Management's approach integrates industry-leading practices, cutting-edge technology, and a strong company culture to maintain its reputation as a premier hospitality management organization.
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Job Requirements

  • Minimum three years related hospitality management or related field experience
  • Customer experience required
  • Must have a valid driver’s license and successfully pass a motor vehicle check

Job Qualifications

  • Minimum three years related hospitality management or related field experience
  • Customer experience required
  • Must have a valid driver’s license and successfully pass a motor vehicle check
  • 2-year degree highly preferred
  • Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
  • Ability to organize multiple projects
  • manage and prioritize multiple tasks and meet deadlines
  • Ability to manage and direct a staff to perform daily job tasks
  • Conversational or proficient in Spanish

Job Duties

  • Demonstrates and promotes 100% commitment to providing the best possible experience for our guests
  • Ensures that all guest related issues are resolved in a manner consistent with the company’s goals and objectives
  • Ensures rooms are guest ready, including adhering to the highest cleanliness standards
  • maintaining public areas and grounds in excellent condition
  • and completing the Green Shield program on schedule and meeting or exceeding brand standards
  • Completes daily room and guest ready room inspections
  • Manages ESA Brand Standards and processes while pursuing continuous improvement
  • Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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