Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,000.00 - $70,300.00
Work Schedule
Standard Hours
Benefits
weekly pay
Competitive wages
Great working environment
employee recognition programs
Medical insurance
Dental Insurance
Vision Insurance
health care flexible spending account
Dependent Care Flexible Spending Account
employer paid basic life insurance
Employer paid AD and D insurance
Employer Paid Long Term Disability
Optional employee paid voluntary benefits
short-term disability
Buy-Up Long-Term Disability
supplemental life insurance
Dependent Life Insurance
401K Savings Plan
Paid Time Off
Employee assistance program
Employee perks program
Job Description
ESA Management, LLC is a reputable hospitality management company known for operating exceptional extended stay hotel properties which focus on delivering outstanding guest experiences. As a company, ESA Management emphasizes strong leadership, adherence to brand standards, and a positive working environment for associates. The company prides itself on creating memorable guest experiences while maintaining operational efficiency and achieving financial goals. ESA Management is an equal opportunity employer committed to diversity and inclusion, ensuring that its employment practices uphold fairness regardless of race, color, religion, sex, age, disability, veteran status, or other protected characteristics. The General Manager role is central to... Show More
Job Requirements
- minimum three years related hospitality management or related field experience
- customer experience required
- valid driver’s license and successfully pass a motor vehicle check
Job Qualifications
- minimum three years related hospitality management or related field experience
- customer experience required
- valid driver’s license and motor vehicle check
- 2-year degree highly preferred
- basic knowledge of computers and software including ability to use email, word processing, and spreadsheet software
- ability to organize multiple projects and meet deadlines
- ability to manage and direct a staff to perform daily job tasks
- conversational or proficient in Spanish
Job Duties
- demonstrates and promotes 100 commitment to providing the best possible experience for our guests
- ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives
- ensures rooms are guest ready including adhering to the highest cleanliness standards
- completes daily room and guest ready room inspections
- manages ESA brand standards and processes while pursuing continuous improvement
- ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed
- onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance
- drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition
- partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies
- conducts daily team meetings to communicate company updates and areas of hotel needs
- provides team members with necessary tools and supplies
- maintains appropriate PAR levels through Daily Visual Management and budget adherence
- efficiently manages guest rooms
- manages and controls labor expenses
- responsible for cash management and timely payment collection
- ensures quality lead generation
- upholds and enforces ESA standards and policy compliance
- ensures bank deposits are completed per company policy
- completes competitive surveillance
- reviews in-house rates
- adheres to employment laws and regulations
- performs duties in all aspects of hotel operations
- directly manages an Assistant General Manager or Team Leader
- monitors guest experience and social media to ensure timely responses
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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