Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,640.00 - $75,000.00
Work Schedule
Standard Hours
Flexible
Benefits
weekly pay
Competitive wages
Great working environment
employee recognition programs
Medical insurance
Dental Insurance
Vision Insurance
health care flexible spending account
Dependent Care Flexible Spending Account
Employer Paid Basic Life and AD&D Insurance
Employer Paid Long Term Disability
Optional employee paid voluntary benefits
401(k) savings plan
Paid Time Off
Employee assistance program
Employee perks program
Job Description
ESA Management, LLC is a respected leader in the hospitality industry known for operating exceptional extended stay hotels across the United States. Committed to excellence, ESA Management emphasizes delivering outstanding guest experiences, fostering a positive workplace environment, and maintaining brand standards that uphold the reputation of each property under its management. The company prides itself on its inclusive culture, equal opportunity employment policies, and dedication to staff development. With a presence in multiple states, ESA Management provides steady employment opportunities accompanied by competitive compensation and comprehensive benefits that support employee well-being and professional growth.
The General Manager position at E... Show More
The General Manager position at E... Show More
Job Requirements
- Minimum three years related hospitality management or related field experience
- Customer experience required
- Must have a valid driver's license and successfully pass a motor vehicle check
Job Qualifications
- Minimum three years related hospitality management or related field experience
- Customer experience required
- Valid driver's license and successful motor vehicle check
- 2-year degree highly preferred
- Basic computer skills including email, word processing, and spreadsheets
- Ability to organize multiple projects and meet deadlines
- Ability to manage and direct a staff to perform daily tasks
- Conversational or proficient in Spanish beneficial
Job Duties
- Demonstrates and promotes 100% commitment to providing the best possible experience for our guests
- Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives
- Ensures rooms are Guest Ready including maintaining highest cleanliness standards and completing room inspections
- Manages ESA Brand Standards and process continuous improvement
- Ensures proper recruiting, interviewing, screening, reference checking and hiring procedures are followed
- Onboards and trains new associates including compliance with training course requirements
- Drives positive work environment through teamwork, leading by example with energy and recognition
- Partners with District Manager to generate optimal associate performance including coaching and counseling
- Conducts daily team meetings to communicate updates and hotel needs
- Manages inventory and purchasing within budget and approved vendors
- Efficiently manages rooms to keep guests rooms in service
- Controls labor expenses by approving time punches and monitoring productivity
- Responsible for cash management and ensures timely collection of payments
- Ensures quality lead generation through guest interactions and market awareness
- Upholds and enforces ESA standards and policy compliance at the hotel level
- Ensures bank deposits are completed per company policy
- Completes competitive surveillance (Sales Drive Bys)
- Reviews in-house rates
- Adheres to employment laws and regulations
- Performs duties in all aspects of hotel operations as needed
- Directly manages an Assistant General Manager/Team Leader
- Actively monitors guest experience and social media for timely response to postings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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